Slot Technical Supervisor

Cache Creek Casino Resort; Oceanside (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Cache Creek Casino Resort is seeking a Slot Technician Supervisor to execute tasks as directed by the Slot Tech Shift Manager and Slot Director, ensuring top customer service and timely reporting of issues.

You will work with the Shift Manager to maintain compliance with department policies and supervise 5–8 employees, including training, assignments, performance reviews, and discipline when needed.

Qualifications

• Minimum of two years' experience as a Slot Technician.
• Minimum of one year Supervisor experience.
• Must be at least 21 years of age.
• Ability to read and interpret safety rules and procedure manuals.
• Ability to write routine reports and correspondence.

Responsibilities

• Implements all tasks and assignments as directed by the Slot Tech Shift Manager and/or the Slot Director.
• Works in coordination with the Slot Shift Manager to insure maximum customer service at all times and report any issues.
• Insures compliance with Slot Department policies and procedures.
• Directly supervises 5 to 8 employees; trains, assigns, appraises, and disciplines staff.

Skills

Safety rules interpretation

Report writing

Group communication

Job description

Description

SUMMARY

Responsible for implementing all tasks and assignments as directed by the Slot Tech Shift Manager and/or the Slot Director. Works in coordination with the Slot Shift Manager to insure maximum customer service at all times as well as reporting any unusual problems or situations to the Slot Tech Shift Manager and/or Slot Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Insures compliance of all policies and procedures implemented by the Slot Department and the Company.

Provides evaluations/disciplinary actions to shift employees as needed.

Maintains the highest professional standards at all times and by example insures all shift employees do the same.

SUPERVISORY RESPONSIBILITIES

Directly supervises 5 to 8 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

Minimum of two years' experience as a Slot Technician. Minimum of one year Supervisor experience.

AGE REQUIREMENTS

Must be at least 21 years of age.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Cache Creek Casino Resort Tribal Gaming License.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move more than 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles, risk of electrical shock, and second hand tobacco smoke. The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals; and outside weather conditions. The noise level in the work environment is usually loud.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Hospitality Online