TBM Principal: Cost Transparency & AI Analytics

MetLife; New York (NY); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health plan including medical, vision,

Disability insurance

Life insurance

401(k) with employer matching

Parental leave

Paid time off

Paid holidays

Tuition assistance

Job summary

MetLife's Global Technology team is seeking a Technology Cost Transparency Principal to lead cost transparency, service costing, transfer pricing, and investment optimization across the global Technology organization. You will partner with Finance, TBMO, and business leaders to connect cost, consumption, and value using Apptio, analytics, and AI-powered capabilities.

This hybrid role requires influencing executives through compelling business cases and presentations, establishing governance over

Qualifications

• Bachelor’s degree in business, Finance, Accounting, Information Technology, or a related field, or equivalent relevant experience.
• 7-8+ years of experience in Technology Business Management (TBM), technology financial management, service costing, cost allocation, budgeting, benchmarking, transfer pricing, or related financial disciplines.
• Experience utilizing Apptio and TBM methodologies to deliver technology cost transparency, financial insights, and business value outcomes within a complex technology organization.
• Demonstrated ability to influence executive stakeholders through business cases, executive presentations, and data-driven recommendations that support technology investment and strategic decision-making.
• AI fluency, including the ability to leverage generative AI, automation, and advanced analytics to improve processes, accelerate insight generation, and create decision-ready recommendations from complex financial and operational data.

Responsibilities

• Lead technology cost transparency, service costing, recovery, transfer pricing, benchmarking, and investment optimization capabilities that enable data-driven decision-making across MetLife's global Technology organization.
• Serve as a strategic advisor and trusted thought partner to the Director of Technology Cost Transparency, shaping TBM priorities and influencing executive decision-making through compelling business cases, executive presentations, and actionable recommendations.
• Leverage Apptio as a core component of the TBM operating model, translating technology cost, consumption, and performance data into insights that drive transparency, financial accountability, and business value realization.
• Establish governance over technology financial data sources by integrating Finance, HR, Procurement, Asset, and operational datasets to deliver trusted reporting, analysis, and decision support.
• Drive the adoption of AI-powered capabilities, advanced analytics, and automation opportunities that transform technology financial management processes, accelerate insight generation, reduce manual effort, and enable more proactive decision-making.

Skills

TBM expertise

Apptio

AI fluency

Executive stakeholder influence

Data-driven recommendations

Education

Bachelor's degree in business/Finance/IT or equivalent

Tools

Apptio

Power BI

Job description

MetLife's Global Technology team is seeking a Technology Cost Transparency Principal to lead cost transparency, service costing, transfer pricing, and investment optimization across the global Technology organization. You will partner with Finance, TBMO, and business leaders to connect cost, consumption, and value using Apptio, analytics, and AI-powered capabilities.

This hybrid role requires influencing executives through compelling business cases and presentations, establishing governance over