TBM Principal - Cost Transparency

MetLif; Cary (NC); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health benefits

401(k) with employer matching

Life insurance

Paid time off

Job summary

MetLife’s Global Technology organization seeks a Technology Cost Transparency Principal to lead cost visibility, service costing, and investment optimization across a global tech footprint.

You’ll partner with Finance, HR and procurement to deliver trusted reporting and drive data-driven decisions using Apptio and AI-powered analytics.

Qualifications

• Bachelor’s degree in business/finance/IT or equivalent experience.
• 7–8+ years in TBM, technology finance, or related disciplines.
• Experience using Apptio and TBM methodologies to deliver insights.
• Ability to influence executives with data-driven business cases.
• AI fluency to improve processes and generate insights.

Responsibilities

• Lead technology cost transparency, service costing, and investment optimization.
• Advise TBMO leadership, shaping priorities and executive decision-making.
• Translate cost and usage data into actionable insights with Apptio.
• Govern data sources by integrating Finance, HR, Procurement, and assets.
• Drive AI-powered capabilities to automate processes and improve outcomes.

Skills

AI fluency

Executive stakeholder influence

Apptio experience

Data-driven recommendations

Cross-functional collaboration

Education

Bachelor's degree in business, Finance, Accounting, IT or related

CTBME / TBM Analyst / FinOps CPA CMA certification (preferred)

Tools

Apptio

Power BI

Job description

When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.

The Opportunity

The Technology Cost Transparency Principal is responsible for leading technology financial transparency, service costing, recovery, transfer pricing, benchmarking, and investment optimization capabilities across MetLife's global Technology organization. Serving as a strategic advisor and trusted thought partner to the Director of Technology Cost Transparency within the Technology Business Management Office (TBMO), this role enables Technology, Finance, and business leaders to make informed investment decisions by establishing meaningful connections among technology cost, consumption, performance, and business value.

This is an exciting opportunity to shape enterprise technology strategy and influence executive decision-making through the use of Apptio, advanced analytics, and AI-powered capabilities that drive accountability, optimize investments, and reimagine the future of technology financial management.

Key Responsibilities

• Lead technology cost transparency, service costing, recovery, transfer pricing, benchmarking, and investment optimization capabilities that enable data-driven decision-making across MetLife's global Technology organization.
• Serve as a strategic advisor and trusted thought partner to the Director of Technology Cost Transparency, shaping TBM priorities and influencing executive decision-making through compelling business cases, executive presentations, and actionable recommendations.
• Leverage Apptio as a core component of the TBM operating model, translating technology cost, consumption, and performance data into insights that drive transparency, financial accountability, and business value realization.
• Establish governance over technology financial data sources by integrating Finance, HR, Procurement, Asset, and operational datasets to deliver trusted reporting, analysis, and decision support.
• Drive the adoption of AI-powered capabilities, advanced analytics, and automation opportunities that transform technology financial management processes, accelerate insight generation, reduce manual effort, and enable more proactive decision-making.

Required Qualifications

• Bachelor's degree in business, Finance, Accounting, Information Technology, or a related field, or equivalent relevant experience.
• 7-8+ years of experience in Technology Business Management (TBM), technology financial management, service costing, cost allocation, budgeting, benchmarking, transfer pricing, or related financial disciplines.
• Experience utilizing Apptio and TBM methodologies to deliver technology cost transparency, financial insights, and business value outcomes within a complex technology organization.
• Demonstrated ability to influence executive stakeholders through business cases, executive presentations, and data-driven recommendations that support technology investment and strategic decision-making.
• AI fluency, including the ability to leverage generative AI, automation, and advanced analytics to improve processes, accelerate insight generation, and create decision-ready recommendations from complex financial and operational data.

Preferred Qualifications

• Certified TBM Executive (CTBME), TBM Analyst, FinOps Practitioner, CPA, CMA, or similar finance, accounting, or technology-related certifications.
• Experience applying the TBM Taxonomy and developing insights using Apptio, Power BI, or similar technology financial management and data visualization platforms.
• Experience leading business transformation, operating model modernization, or AI-enabled process improvement initiatives within a large, complex technology organization.

#LI-WRAPJOB

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is $150,000 - $190,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please.

About MetLife

Recognizedon Fortune magazine's list of the \"World's Most Admired Companies\",Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companiesto Work For®, MetLife, through its subsidiaries and affiliates, is one of theworld’s leading financial services companies; providing insurance, annuities,employee benefits and asset management to individual and institutionalcustomers. With operations in more than 40 markets, we hold leading positionsin the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purposeis simple - to help our colleagues, customers, communities, and the world atlarge create a more confident future. United by purpose and guided by our corevalues - Win Together, Do the Right Thing, Deliver Impact Over Activity, andThink Ahead - we’re inspired to transform the next century in financialservices. At MetLife, it’s #AllTogetherPossible . Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (\"protected characteristics\"). If you need an accommodation due to a disability, please email us at [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

This posting is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.