Taxpayer Ombudsman & Resolution Lead
AZ State Jobs
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Job summary
Arizona Department of Revenue is seeking a Problem Resolution Officer for an internal special work assignment in the Division of Taxpayer Services, Phoenix, AZ. This role serves as the ombudsman, evaluating taxpayer complaints, expediting service, and recommending corrective actions.
Two direct-report positions exist, and remote work within Arizona may be offered based on performance. Responsibilities include handling taxpayer issues, applying relevant laws, and coordinating with leadership to
Job description
Arizona Department of Revenue is seeking a Problem Resolution Officer for an internal special work assignment in the Division of Taxpayer Services, Phoenix, AZ. This role serves as the ombudsman, evaluating taxpayer complaints, expediting service, and recommending corrective actions.
Two direct-report positions exist, and remote work within Arizona may be offered based on performance. Responsibilities include handling taxpayer issues, applying relevant laws, and coordinating with leadership to
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