Taxi Support Lead — Field Operations & Safety

WHC LV, LLC; Las Vegas (NV); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Ins.

401(k) with Company Match

Paid Time Off (PTO)

Paid Holidays

Career Advancement Opportunities

Ongoing Training and Professional Dev.

Supportive Team Environment

Direct Impact on Operational Success

Job summary

zTrip is seeking a Taxi Support Supervisor to assist drivers, oversee field operations, and promote safety across our transportation network. You will serve as the link between drivers, customers, and management, ensuring resources and guidance are readily available in a fast-paced setting.

The role focuses on incident response, safety monitoring, and providing hands-on leadership to keep operations moving smoothly and professionally.

Qualifications

• Valid driver's license and clean driving record.
• Strong communication and problem-solving abilities.
• Ability to work independently in a fast-paced environment.
• Experience with field operations and incident response is a plus.

Responsibilities

• Provide operational support to drivers in the field.
• Respond to incidents and coordinate resources.
• Monitor safety compliance and maintain documentation.
• Guide drivers on procedures and technology platforms.
• Collaborate across departments to ensure efficiency.

Skills

Strong communication

Problem solving

Decision making under pressure

Documentation

Organization & multitasking

Field operations

Tools

GPS systems

Fleet software

Mobile devices

Job description

zTrip is seeking a Taxi Support Supervisor to assist drivers, oversee field operations, and promote safety across our transportation network. You will serve as the link between drivers, customers, and management, ensuring resources and guidance are readily available in a fast-paced setting.

The role focuses on incident response, safety monitoring, and providing hands-on leadership to keep operations moving smoothly and professionally.