Tax Technology & Process Optimization Lead

Elliott Davis; Chattanooga (TN); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Generous leave and holidays

Flexible schedules

Maternity & parental leave

Wellness benefits

Coaching and development

Leadership development program

Beyond program

Job summary

Elliott Davis seeks a Tax Technology Business Manager to bridge business strategy and technology for the Tax practice in Chattanooga, TN. You will identify inefficiencies, implement automated tools, and support adoption across teams to improve quality, utilization, and outcomes.

Partner with Tax Operations Leader, IT, and professionals to drive technology initiatives, develop business cases, and manage change. Excellent communication and collaboration are essential.

Qualifications

• Bachelor’s degree in accounting, business, information systems, technology, or a related field required
• Minimum of three years’ experience in a public accounting environment, at least one of which has been spent at Elliott Davis
• Manager preferred
• Strong understanding of practice line
• Fundamental knowledge of technology
• Understanding of project management methodologies and change management strategies
• Excellent communication and stakeholder management abilities
• Strong ability to lead cross-functional initiatives through influence, collaboration, and relationship building

Responsibilities

• Drive technology and process improvements across the Tax practice.
• Collaborate with operational leaders on Tax technology initiatives and maintain the roadmap.
• Support the intake and portfolio process to identify, prioritize, and advocate for technology investments that support business objectives.
• Translate business needs into actionable technology initiatives via business cases.
• Identify opportunities to simplify, standardize, and improve Consulting operational processes.
• Drive standard operating procedures and process documentation, including visual workflows.
• Technology Adoption — Drive adoption of practice technologies and measure utilization, outcomes, and value realization.
• Engage in all phases of technology and process implementation, including post-implementation support.
• Change Management & Training — Lead change management efforts for new processes and technology implementations; develop training materials and user adoption programs.
• Conduct workshops and training sessions for Consulting professionals and support teams.
• Vendor & Stakeholder Management — Serve as the primary operational liaison between Consulting Operations Leader, IT, and external vendors; build relationships with stakeholders.
• Lead technology pilot programs by coordinating testing, measuring business impact, and developing recommendations for implementation and broader adoption.
• Coordinate with external vendors on product enhancements and implementation initiatives.
• Other duties as assigned within the scope of the role and practice.

Skills

Stakeholder mgmt

Cross-functional leadership

PM & change mgmt

Technology knowledge

Practice area knowledge

Public accounting experience

Education

Bachelor’s degree in accounting, business, information systems, technology, or a related field

Job description

Elliott Davis seeks a Tax Technology Business Manager to bridge business strategy and technology for the Tax practice in Chattanooga, TN. You will identify inefficiencies, implement automated tools, and support adoption across teams to improve quality, utilization, and outcomes.

Partner with Tax Operations Leader, IT, and professionals to drive technology initiatives, develop business cases, and manage change. Excellent communication and collaboration are essential.