Tax Services Guest Experience Specialist

Jackson Hewitt - 3571; Florida; On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Flexible schedule

Job summary

Jackson Hewitt welcomes you to join our team as a Greeter/Receptionist at our Florida locations. In this role you will greet clients, share information about our tax preparation services and promotions, and help direct them to the appropriate team member.

You will assist with scheduling appointments, answer phones, and distribute checks as needed to maintain a smooth client flow. Flexible schedules and part-time/full-time options are available to fit our needs.

Qualifications

• Good interpersonal and communication skills.
• Customer service or sales experience preferred.
• High School Diploma or equivalent related business experience.
• Reliable transportation and a valid driver's license recommended.

Responsibilities

• Greets all potential clients in a friendly and professional manner.
• Engages in conversation to share Jackson Hewitt’s services and promotions.
• Offers promotional items to potential clients and markets to local businesses.
• Assists with scheduling tax preparation appointments.
• Monitors client flow and wait times to keep clients engaged.
• Answers phones or distributes checks when Tax Preparers are busy.

Skills

Interpersonal skills

Customer service

Sales experience

Reliable transportation

Education

High School Diploma / GED

Job description

Jackson Hewitt welcomes you to join our team as a Greeter/Receptionist at our Florida locations. In this role you will greet clients, share information about our tax preparation services and promotions, and help direct them to the appropriate team member.

You will assist with scheduling appointments, answer phones, and distribute checks as needed to maintain a smooth client flow. Flexible schedules and part-time/full-time options are available to fit our needs.