Front Desk & Guest Services Specialist — Flexible Schedule

Jackson Hewitt; Brooksville (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Flexible schedule

Job summary

Jackson Hewitt in Brooksville, FL is seeking a friendly Greeter/Receptionist to be the welcoming face during high client traffic periods. You will engage with potential clients, explain tax preparation services and promotions, and help schedule appointments to ensure a positive client experience.

The role supports marketing outreach, checks distribution and phone coverage during busy times, and is available as full-time or part-time with flexible scheduling possibilities.

Qualifications

• Good interpersonal and communication skills.
• Customer service or sales experience preferred.

Responsibilities

• Greets all potential clients in a friendly and professional manner.
• Engages in conversation with potential clients to share information about Jackson Hewitt’s services, products, and promotions.
• Offers promotional items to potential clients by marketing to other local businesses near storefronts.
• Assists with scheduling tax preparation appointments.
• Monitors client flow at the location and keeps clients engaged during periods of wait time.
• Monitors client activity and takes initiative to answer phones or assist with check distribution by following established procedures when Tax Preparers are with other clients.

Education

High School Diploma/GED, or equivalent related business experience

Job description

Jackson Hewitt in Brooksville, FL is seeking a friendly Greeter/Receptionist to be the welcoming face during high client traffic periods. You will engage with potential clients, explain tax preparation services and promotions, and help schedule appointments to ensure a positive client experience.

The role supports marketing outreach, checks distribution and phone coverage during busy times, and is available as full-time or part-time with flexible scheduling possibilities.