Tax Office Receptionist — Flexible Hours & Growth

Jackson Hewitt - 3571; Winter Haven (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Advancement opportunities

Training & development

Flexible schedule

Job summary

Jackson Hewitt in Winter Haven is seeking a friendly Greeter/Receptionist to be the face of the brand during peak client traffic. You will engage with potential clients, explain services and promotions, and help schedule tax preparation appointments to ensure a smooth and inviting experience.

The role supports other operational tasks such as answering phones and assisting with check distribution, contributing to a positive client experience during busy tax seasons.

Qualifications

• Good interpersonal and communication skills.
• Customer service or sales experience preferred.
• High School Diploma/GED, or equivalent related business experience
• Reliable transportation and a valid driver's license and insurance preferred

Responsibilities

• Greets all potential clients in a friendly and professional manner.
• Engages in conversation with potential clients to share information about Jackson Hewitt’s services and promotions.
• Offers promotional items to potential clients by walking the store floor or marketing to local businesses nearby.
• Assists with scheduling tax preparation appointments.
• Monitors client flow at the location and keeps clients engaged during wait times.
• Answers phones or assists with check distribution when Tax Preparers are with other clients.

Skills

Interpersonal skills

Customer service

Communication skills

Driver's license

Education

High School Diploma/GED

Job description

Jackson Hewitt in Winter Haven is seeking a friendly Greeter/Receptionist to be the face of the brand during peak client traffic. You will engage with potential clients, explain services and promotions, and help schedule tax preparation appointments to ensure a smooth and inviting experience.

The role supports other operational tasks such as answering phones and assisting with check distribution, contributing to a positive client experience during busy tax seasons.