Guest Experience Specialist | Flexible Schedule & Growth Path

Jackson Hewitt; Jackson (MS); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Advancement opportunities

Training & development

Flexible schedule

Job summary

Jackson Hewitt is seeking a friendly Greeter/Receptionist to welcome clients, discuss services, and help schedule tax appointments. The role supports a positive client experience during peak times and may involve marketing interactions with local businesses.

Responsibilities include greeting customers, sharing information about services and promotions, handling check distribution, and assisting Tax Preparers as needed. A high school diploma and reliable transportation are preferred.

Qualifications

• High School diploma or GED required.
• Customer service or sales experience preferred.
• Reliable transportation and a valid driver's license and insurance preferred.

Responsibilities

• Greets all potential clients in a friendly and professional manner.
• Engages in conversation with potential clients to share information about Jackson Hewitt’s services, products, and promotions.
• Offers promotional items to potential clients by walking the store floor or marketing to local businesses near storefronts.
• Assists with scheduling tax preparation appointments.
• Monitors client flow at the location and keeps clients engaged during wait times.
• Monitors client activity and answers phones or assists with check distribution following established procedures.

Skills

Interpersonal skills

Customer service

Customer service

Sales experience

Reliable transportation

Education

High School Diploma/GED

Job description

Jackson Hewitt is seeking a friendly Greeter/Receptionist to welcome clients, discuss services, and help schedule tax appointments. The role supports a positive client experience during peak times and may involve marketing interactions with local businesses.

Responsibilities include greeting customers, sharing information about services and promotions, handling check distribution, and assisting Tax Preparers as needed. A high school diploma and reliable transportation are preferred.