Tax & Revenue Support Specialist

Powhatan County; Virginia; On-site; USD 32,000 - 42,000; Full time

Job summary

Powhatan County in Virginia seeks an administrative clerk to provide clerical and customer service support for the Commissioner of Revenue’s Office. You will assist taxpayers in person, by phone, or email, and help with vehicle tax bills, DMV Select Services, and revenue processing.

Responsibilities include balancing cash, preparing correspondence, assisting with abatements, business licenses, and tax returns, using the Integrated Management Revenue System, and performing related duties as

Qualifications

• High school diploma or equivalent.
• Sufficient experience to understand basic principles, usually 1–2 years.
• Knowledge of county policies and procedures.
• Knowledge of computers and job-related software programs.
• Skill in delivering customer service.
• Skill in prioritizing and organizing work.
• Skill in maintaining files and records.
• Skill in using office equipment (computer, scanner, fax, copier).
• Skill in oral and written communication.

Responsibilities

• Assists taxpayers in person and by telephone or email; provides information and resolves problems.
• Creates supplemental vehicle tax bills for taxpayers with new personal property.
• Completes DMV Select Services for customers and dealers in Virginia (title, registration, handicapped placards, address changes, permits, lien, transcripts, and plates).
• Receives and processes county revenue.
• Balances and closes cash register.
• Prepares a variety of correspondence.
• Assists in processing personal property and real estate abatements.
• Assists in processing business licenses.
• Assists in calculating real estate rollback figures for landowners.
• Assists taxpayers with filing federal and state tax returns.
• Assists in processing confidential income tax returns using the Integrated Management Revenue System.
• Performs related duties as assigned by the Commissioner of Revenue.

Skills

Customer service

Prioritization

Organization

Record keeping

Office equipment operation

Oral communication

Written communication

Math calculations

Reading & writing

Education

High school diploma or equivalent

Tools

MS Office

Job description

Powhatan County in Virginia seeks an administrative clerk to provide clerical and customer service support for the Commissioner of Revenue’s Office. You will assist taxpayers in person, by phone, or email, and help with vehicle tax bills, DMV Select Services, and revenue processing.

Responsibilities include balancing cash, preparing correspondence, assisting with abatements, business licenses, and tax returns, using the Integrated Management Revenue System, and performing related duties as