Deputy Revenue Clerk I - BPOL

Powhatan County; Virginia; On-site; USD 36,000 - 48,000; Full time

Job summary

Powhatan County in Virginia seeks a clerical and customer service professional to support the Commissioner of Revenue’s Office. The role involves handling BPOL applications, assisting taxpayers, and reviewing licenses and abatements.

The position requires basic math, strong communication, and computer skills, with 1–2 years in a related role or an apprenticeship. Training provided in county procedures and software systems.

Qualifications

• Requires ability to read, write and perform mathematical calculations at a level consistent with high school or equivalent.

Responsibilities

• Assist with BPOL applications, renewals, and related documentation.
• Answer taxpayer questions about BPOL requirements, deadlines, and procedures.
• Review business license applications for completeness and accuracy.
• Assist taxpayers in person, by phone or email; provide information and resolve problems.
• Prepare supplemental vehicle tax bills for new personal property.
• Complete DMV Select Services for customers and dealers in Virginia as listed.
• Receive and process county revenue and balance cash registers.
• Prepare a variety of correspondence.
• Assist in processing personal property and real estate abatements and business licenses.
• Assist in calculating real estate rollback figures for landowners.
• Assist taxpayers with filing federal and state tax returns.
• Assist in processing confidential income tax returns using the Integrated Management Revenue System.

Skills

Customer service

Prioritizing and organizing work

Oral and written communication

Education

High school diploma or equivalent

Tools

Computers & software proficiency

Office equipment handling

Job description

This position assists in providing clerical and customer service support for the Commissioner of Revenue's Office operations.

• Assists with the processing of Business, Professional and Occupational License (BPOL) applications, renewals, and related documentation.
• Assists taxpayers with questions regarding BPOL requirements, filing deadlines, and applicable procedures.
• Reviews business license applications and supporting documentation for completeness and accuracy.
• Assists taxpayers in person and by telephone or email; provides information and resolves problems.
• Creates supplemental vehicle tax bills for taxpayers with new personal property.
• Completes DMV Select Services for customers and dealers in Virginia some of the transactions include title and registration, handicapped parking placards, address changes, overload permits, returned checks, titles - replacements, substitute, supplemental lien, transcripts - vehicle and driver, trip permits, voter registration applications, and vehicle registrations - originals, renewals, transfers, reissue, and surrender of plates.
• Receives and processes county revenue.
• Balances and closes cash register.
• Prepares a variety of correspondence.
• Assists in processing personal property and real estate abatements.
• Assists in the processing of business licenses.
• Assists in calculating real estate rollback figures for landowners.
• Assists taxpayers with filing federal and state tax returns.
• Assists in processing confidential income tax returns using the Integrated Management Revenue System.
• Performs related duties as assigned by the Commissioner of Revenue.

• Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.

• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

• Knowledge of county and department policies and procedures.
• Knowledge of computers and job-related software programs.
• Skill in the provision of customer services.
• Skill in prioritizing and organizing work.
• Skill in the provision of customer services.
• Skill in the maintenance of files and records.
• Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
• Skill in oral and written communication.