Deputy Revenue Clerk I

Powhatan County; Virginia; On-site; USD 32,000 - 42,000; Full time

Job summary

Powhatan County in Virginia seeks an administrative clerk to provide clerical and customer service support for the Commissioner of Revenue’s Office. You will assist taxpayers in person, by phone, or email, and help with vehicle tax bills, DMV Select Services, and revenue processing.

Responsibilities include balancing cash, preparing correspondence, assisting with abatements, business licenses, and tax returns, using the Integrated Management Revenue System, and performing related duties as

Qualifications

• High school diploma or equivalent.
• Sufficient experience to understand basic principles, usually 1–2 years.
• Knowledge of county policies and procedures.
• Knowledge of computers and job-related software programs.
• Skill in delivering customer service.
• Skill in prioritizing and organizing work.
• Skill in maintaining files and records.
• Skill in using office equipment (computer, scanner, fax, copier).
• Skill in oral and written communication.

Responsibilities

• Assists taxpayers in person and by telephone or email; provides information and resolves problems.
• Creates supplemental vehicle tax bills for taxpayers with new personal property.
• Completes DMV Select Services for customers and dealers in Virginia (title, registration, handicapped placards, address changes, permits, lien, transcripts, and plates).
• Receives and processes county revenue.
• Balances and closes cash register.
• Prepares a variety of correspondence.
• Assists in processing personal property and real estate abatements.
• Assists in processing business licenses.
• Assists in calculating real estate rollback figures for landowners.
• Assists taxpayers with filing federal and state tax returns.
• Assists in processing confidential income tax returns using the Integrated Management Revenue System.
• Performs related duties as assigned by the Commissioner of Revenue.

Skills

Customer service

Prioritization

Organization

Record keeping

Office equipment operation

Oral communication

Written communication

Math calculations

Reading & writing

Education

High school diploma or equivalent

Tools

MS Office

Job description

Anticipated start date: January 4, 2027

This position assists in providing clerical and customer service support for the Commissioner of Revenue’s Office operations.

• Assists taxpayers in person and by telephone or email; provides information and resolves problems.
• Creates supplemental vehicle tax bills for taxpayers with new personal property.
• Completes DMV Select Services for customers and dealers in Virginia some of the transactions include title and registration, handicapped parking placards, address changes, overload permits, returned checks, titles – replacements, substitute, supplemental lien, transcripts – vehicle and driver, trip permits, voter registration applications, and vehicle registrations – originals, renewals, transfers, reissue, and surrender of plates.
• Receives and processes county revenue.
• Balances and closes cash register.
• Prepares a variety of correspondence.
• Assists in processing personal property and real estate abatements.
• Assists in the processing of business licenses.
• Assists in calculating real estate rollback figures for landowners.
• Assists taxpayers with filing federal and state tax returns.
• Assists in processing confidential income tax returns using the Integrated Management Revenue System.
• Performs related duties as assigned by the Commissioner of Revenue.

• Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.

• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

• Knowledge of county and department policies and procedures.
• Knowledge of computers and job-related software programs.
• Skill in the provision of customer services.
• Skill in prioritizing and organizing work.
• Skill in the provision of customer services.
• Skill in the maintenance of files and records.
• Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
• Skill in oral and written communication.