Tax Program Technician II – In-Office Public Service

Franchise Tax Board State of California Sacramento; California; On-site; USD 52,000 - 65,000; Full time

Job summary

Franchise Tax Board in California is seeking a Tax Program Technician II to serve as a technical resource in the Bank Desk, reviewing and resolving taxpayer payments, deposits, adjustments, and reconciliation activities.

You will analyze banking transactions, identify discrepancies, coordinate with internal and external stakeholders, and ensure accurate, timely processing of payments while maintaining professional communication and meeting tight deadlines.

Qualifications

• Excellent interpersonal skills and strong written/verbal communication.
• Strong attention to detail and problem-solving abilities.
• Working knowledge of Microsoft Excel, Word, Outlook and Teams.
• Ability to multitask and meet tight deadlines.
• Experience with IPACS, iCapture and DIRT systems.

Responsibilities

• Review, research, and resolve banking-related taxpayer payment issues.
• Analyze banking transactions and identify discrepancies; coordinate with stakeholders to resolve them.
• Ensure accurate and timely processing of payments and reconciliations.

Skills

Interpersonal skills

Communication skills

Attention to detail

Multitasking

Deadline-oriented

IPACS system

iCapture

DIRT systems

Excel

Word

Outlook

Teams

Tools

IPACS

iCapture

DIRT systems

Job description

Franchise Tax Board in California is seeking a Tax Program Technician II to serve as a technical resource in the Bank Desk, reviewing and resolving taxpayer payments, deposits, adjustments, and reconciliation activities.

You will analyze banking transactions, identify discrepancies, coordinate with internal and external stakeholders, and ensure accurate, timely processing of payments while maintaining professional communication and meeting tight deadlines.