Tax Prep Support Specialist

H&R Block, Inc.; West Point (VA); On-site; USD 22,000 - 26,000; Full time

Job summary

H&R Block, Inc. is seeking a friendly assistant to start the tax interview by entering client and W-2 information into the tax program, help assemble the return, obtain signatures, review the finished product with the client, and complete bookkeeping procedures.

Strong reading and math skills, clear communication in person and by phone, and experience with Windows-based programs are preferred; additional state and local requirements may apply.

Qualifications

• High school diploma or equivalent.
• Reading and math skills required to begin and finish the tax return interview.
• Ability to communicate effectively in person and on the phone.
• Previous experience with Windows-based computer programs.
• Additional state and local requirements may apply.

Responsibilities

• Enter client and W-2 information into the tax program to begin the interview.
• Assemble the tax return, obtain required signatures, review the finished product with the client, and complete bookkeeping procedures.
• Ensure all H&R Block clients are receiving superior service.
• All other duties as assigned.

Skills

Customer service

Communication

Reading and math

Windows proficiency

Education

High school diploma

Tools

Windows-based programs

Job description

H&R Block, Inc. is seeking a friendly assistant to start the tax interview by entering client and W-2 information into the tax program, help assemble the return, obtain signatures, review the finished product with the client, and complete bookkeeping procedures.

Strong reading and math skills, clear communication in person and by phone, and experience with Windows-based programs are preferred; additional state and local requirements may apply.