Tax Prep Support Specialist

H&R Block, Inc.; Richlands (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking an entry-level team member to support our tax interview process in Richlands, NC. You will enter client and W-2 data, assist in assembling tax returns, obtain signatures, and review the completed product with clients.

The role emphasizes accuracy, customer service, and the ability to handle multiple tasks in a fast-paced environment, with prior Windows-based software experience beneficial.

Qualifications

• High school diploma or equivalent.
• Reading and math skills required to begin and finish the tax return interview.
• Ability to communicate effectively in person and on the phone.
• Previous experience with Windows-based computer programs.
• Additional state and local requirements may apply.

Responsibilities

• Assist with the beginning of the tax interview by entering client and W-2 information into the tax program
• Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures
• Ensure all H&R Block clients are receiving superior service
• All other duties as assigned

Skills

Reading skills

Math skills

Communication skills

Windows familiarity

Education

High school diploma

Tools

Windows-based programs

Job description

H&R Block, Inc. is seeking an entry-level team member to support our tax interview process in Richlands, NC. You will enter client and W-2 data, assist in assembling tax returns, obtain signatures, and review the completed product with clients.

The role emphasizes accuracy, customer service, and the ability to handle multiple tasks in a fast-paced environment, with prior Windows-based software experience beneficial.