Tax Prep Assistant — Deliver Superior Client Service

H&R Block, Inc.; Murfreesboro (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

H&R Block, Inc. is seeking a tax support associate in North Carolina to assist with tax interviews and client service. You will enter client and W-2 information and help assemble returns with accuracy.

The role emphasizes clear communication, basic math and computer skills, and delivering superior service to every client. Prior exposure to Windows software is expected, and state/local tax requirements may apply.

Qualifications

• High school diploma or equivalent.
• Reading and math skills to begin and finish the tax interview.
• Ability to communicate effectively in person and on the phone.
• Experience with Windows-based computer programs.
• Additional state and local requirements may apply.

Responsibilities

• Assist with the beginning of the tax interview by entering client and W-2 information into the tax program.
• Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures.
• Ensure all H&R Block clients are receiving superior service.
• All other duties as assigned.

Skills

Reading and math

Effective communication

Computer literacy

High school diploma not included as a

Education

High school diploma or equivalent

Tools

Windows-based software

Job description

H&R Block, Inc. is seeking a tax support associate in North Carolina to assist with tax interviews and client service. You will enter client and W-2 information and help assemble returns with accuracy.

The role emphasizes clear communication, basic math and computer skills, and delivering superior service to every client. Prior exposure to Windows software is expected, and state/local tax requirements may apply.