Tax Preparer Assistant: Client-Focused Returns & Support

H&R Block, Inc.; Dunn (NC); On-site; USD 28,000 - 40,000; Full time

Job summary

H&R Block, Inc. is seeking an entry-level role to assist with the tax interview process and help prepare client returns in Dunn, North Carolina. You will enter client and W-2 information into our tax program and support a smooth interview flow while upholding service standards.

The position emphasizes attention to detail, effective communication, and ability to work with Windows-based software. Additional local requirements may apply, with opportunities for growth within the firm.

Qualifications

• High school diploma or equivalent.
• Reading and math skills required to begin and finish the tax return interview.
• Ability to communicate effectively in person and on the phone.
• Previous experience with Windows-based computer programs.
• Additional state and local requirements may apply

Responsibilities

• Assist with the beginning of the tax interview by entering client and W-2 information into the tax program
• Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures
• Ensure all H&R Block clients are receiving superior service
• All other duties as assigned

Skills

Reading skills

Math skills

Communication

Windows-based programs

State/local requirements

Education

High school diploma

Job description

H&R Block, Inc. is seeking an entry-level role to assist with the tax interview process and help prepare client returns in Dunn, North Carolina. You will enter client and W-2 information into our tax program and support a smooth interview flow while upholding service standards.

The position emphasizes attention to detail, effective communication, and ability to work with Windows-based software. Additional local requirements may apply, with opportunities for growth within the firm.