Tax Prep Assistant — Build Client Confidence

H&R Block, Inc.; Mocksville (NC); On-site; USD 27,000 - 38,000; Full time

Job summary

H&R Block, Inc. is seeking an entry-level Tax Interview Assistant in Mocksville, NC. You will help start tax interviews by entering client and W-2 information into the tax software and support the closing steps by assembling returns, obtaining signatures, and reviewing the product with clients.

You will also uphold superior service across all clients. The role requires basic reading and math skills, strong communication, and familiarity with Windows-based programs, with additional state/local

Qualifications

• High school diploma or equivalent.
• Reading and math skills required to begin and finish the tax return interview.
• Ability to communicate effectively in person and on the phone.
• Previous experience with Windows-based computer programs.
• Additional state and local requirements may apply.

Responsibilities

• Assist with the beginning of the tax interview by entering client and W-2 information into the tax program.
• Assist with the closing of the interview by assembling the tax return, obtaining required signatures, reviewing the finished product with the client, and completing bookkeeping procedures.
• Ensure all H&R Block clients are receiving superior service.
• All other duties as assigned.

Skills

Reading and math skills

Communication skills

Windows-based software

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking an entry-level Tax Interview Assistant in Mocksville, NC. You will help start tax interviews by entering client and W-2 information into the tax software and support the closing steps by assembling returns, obtaining signatures, and reviewing the product with clients.

You will also uphold superior service across all clients. The role requires basic reading and math skills, strong communication, and familiarity with Windows-based programs, with additional state/local