Tax Operations Specialist

iSolved HCM; Charlotte (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

isolved HCM is seeking a Tax Operations Specialist to support the HCM Tax Department, ensuring accurate and timely payroll tax payments and filings. You will work with tax agencies and clients to maintain compliance and performance.

Based in Charlotte, NC, this role collaborates with cross-functional teams to optimize processes and resolve discrepancies, contributing to our focus on reliable payroll tax operations.

Qualifications

• Analytical with strong problem-solving abilities and creative resolution skills.
• Strong interpersonal communication to interface with individuals at various levels.
• Ability to meet time-sensitive deadlines under pressure.
• Self-motivated and capable of handling multiple projects.
• Proficient in Microsoft Excel and Word.

Responsibilities

• Import client tax liability from payroll platforms.
• File and pay client payroll taxes timely and accurately.
• Prepare and file quarterly and annual tax returns.
• Setup and balance all full-service tax clients.
• Maintain client IDs, rates, and deposit frequencies.
• Prepare and file amended tax returns.
• Run payroll tax reports and verify accuracy with government agencies.
• Identify root causes of discrepancies and suggest improvements.
• Coordinate printing/electronic filing of returns for clients.
• Assist with testing software updates.
• Other projects as assigned by VP of Payroll Tax.

Skills

Analytical skills

Problem-solving

Interpersonal communication

Time management

Excel

Word

Job description

Why Work Here

• isolved HCM delivers 40 years of industry experience daily to its 160,000+ "People Hero" customers
• Headquartered in Charlotte, NC with 18 US locations, isolved HCM is also a global enterprise with locations in Colombia, Guatemala and Mexico
• isolved awarded top places to work in the USA 2023 and we are proud of our TOP employee engagement results in 2024
• Our People Heroes have rated us number one in vendor satisfaction within Sapient Insights Group's HR Systems Survey for two years in a row.
• isolved ranked top performer in SMB Payroll - 2023 Sapient Report

Job Description

The Tax Operations Specialist supports the HCM Tax Department to achieve organizational goals. This person works closely with tax agencies to ensure accurate and timely payroll tax payments and/or filings.

Core Job Duties

• Import client tax liability from payroll platforms
• File and pay client payroll taxes timely and accurately
• Prepare and file quarter and annual tax returns
• Setup and balance all "full service" tax clients
• Maintain client ID numbers, rates and deposit frequencies
• Prepare and file amended tax returns
• Run payroll tax reports and verify information reported is accurate for governmental agencies including all levels of Federal, state & local taxing jurisdictions
• Identify and solve root causes of discrepancies in daily, weekly, semi-weekly, semi-monthly, annual tax payments, and recommend process improvements when warranted.
• Coordinate printing/electronic filing of returns on behalf of clients
• Actively involved with testing software updates
• Other projects as assigned by the VP of Payroll Tax.

Minimum Qualifications

Must be extremely organized, have attention to detail, and meet critical deadlines

• Analytical with strong problem-solving abilities and creative resolution skills
• Strong interpersonal communication skills (both written and verbal) to interface effectively with individuals at various levels
• Ability to work well under pressure while consistently meeting time sensitive deadlines
• Self-motivated, with the ability to work on multiple projects in a fast paced environment
• Strong Microsoft Office program experience, including Excel and Word

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.