Tax Manager - Payroll Compliance & Ops Leader

Foundation Software; Strongsville (OH); On-site; USD 110,000 - 150,000; Full time

Job summary

Foundation Software's Payroll4Construction group seeks a Tax Manager to lead the day-to-day operations of the Tax Department, ensuring accurate processing of client payroll tax payments, filings, and regulatory compliance.

Reporting to the Director of Payroll Services, the role includes developing the team, implementing education initiatives, monitoring changes in tax laws, and driving initiatives to improve efficiency, controls, and client service.

Qualifications

• Minimum of five (5) years of experience in payroll tax operations, including federal, state, and local payroll tax compliance.
• Previous supervisory or management experience, with a demonstrated ability to lead, develop, and hold teams accountable.
• Strong knowledge of U.S. federal, state, and local payroll tax compliance, tax codes, and reporting requirements.
• Experience with complex, multi-jurisdiction payroll tax operations and agency reporting requirements.
• Ability to assess problems, apply sound judgment, and recommend practical solutions in a deadline-driven environment.
• Ability to demonstrate sound judgment, professionalism, and discretion in high-pressure or sensitive situations.
• Strong technical skills and the ability to adapt to payroll tax systems and changing processes.
• Ability to track, analyze, and interpret department KPIs, operational data, costs, and performance trends.
• Working knowledge of Microsoft Office, including Excel, and Windows-based applications.

Responsibilities

• Oversee daily tax operations, including payments, reconciliations, filings, and quarter-end and year-end readiness for clients.
• Monitor federal, state, and local payroll tax laws and regulatory changes to ensure department practices remain compliant.
• Communicate regulatory changes and their operational impacts to the Tax team, supporting departments, and management.
• Recommend necessary process, training, or system changes to leadership to maintain regulatory compliance.
• Promptly escalate material client, agency, compliance, or operational issues to the Director of Payroll Services or other appropriate leaders.
• Working alongside the Tax Education Specialist develop and refine ongoing tax education and training for the Tax team and supporting departments.
• Promote a professional, responsive, accountable, and collaborative team environment.
• Document, maintain, and periodically review procedures and effective internal controls throughout tax operations.
• Establish, monitor, and reinforce department KPIs, service expectations, and performance standards.
• Review department metrics, workloads, and quality trends to identify risks and opportunities for improvement.
• Maintain a calm and professional demeanor when communicating with clients, agencies, and team members.
• Resolve escalated client tax issues, agency notices, and processing exceptions through timely communication and follow-up.
• Manage all supervisory aspects of the department, including interviewing, hiring, onboarding, coaching, and developing department personnel; conducting performance reviews; coordinating schedules; and applying policies.
• Present strategic solutions to leadership to improve compliance, efficiency, scalability, and tax technology or workflows.
• Collaborate with Operations and other supporting departments to strengthen relationships and deliver cohesive client experience.
• Undertake special projects, as requested.
• All other duties as assigned.

Skills

Payroll tax compliance

Supervisory experience

Regulatory knowledge

Tax reporting

Excel

Deadline-driven

Analytical skills

Job description

Foundation Software's Payroll4Construction group seeks a Tax Manager to lead the day-to-day operations of the Tax Department, ensuring accurate processing of client payroll tax payments, filings, and regulatory compliance.

Reporting to the Director of Payroll Services, the role includes developing the team, implementing education initiatives, monitoring changes in tax laws, and driving initiatives to improve efficiency, controls, and client service.