Tax Manager: Commercial Appraisal & Collections Lead

Forsyth County (NC); Winston-Salem (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Forsyth County's Tax Administration seeks a Tax Manager to lead listing, appraisal and collections functions. You will coordinate workflows, supervise staff, and ensure compliance with state laws and department policies.

The role requires experience in tax operations, strong leadership, and the ability to interact courteously with the public. Primary focus: supervise Commercial Appraisal activities within the division.

Qualifications

• Proven knowledge of listing, appraisal and collections functions.
• Ability to maintain courteous relations with the public and effective teamwork.
• Strong record-keeping and balance-accounting skills.
• Supervisory experience required or substitutable by higher education.

Responsibilities

• Supervises annual listing workflow and deferment programs.
• Oversees collection of current and delinquent taxes and other revenues.
• Oversees real estate appraisals during on-going and reappraisal activities for tax purposes.
• Trains staff on tax policy, software systems and department policies.
• Sets department work schedules and assignments.
• Evaluates employee performance and addresses disciplinary issues.
• Assists with developing department policies and manuals.
• Defends appeals of real estate and personal property values to boards or commissions.
• May oversee staff and operations in any tax office area as needed.

Skills

Listing & appraisal operations

Public relations

Record keeping & balancing

Supervisory experience

Education

Associate's degree in business, accounting, public administration or closely related area + 1 year supervisory experience

High school diploma or GED + supervisory experience or 4 years tax environment experience in specified areas

Valid driver's license

Job description

Forsyth County's Tax Administration seeks a Tax Manager to lead listing, appraisal and collections functions. You will coordinate workflows, supervise staff, and ensure compliance with state laws and department policies.

The role requires experience in tax operations, strong leadership, and the ability to interact courteously with the public. Primary focus: supervise Commercial Appraisal activities within the division.