Tax Manager

Forsyth County, NC; Winston-Salem (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Forsyth County Government in North Carolina is seeking a Tax Manager to lead the listing, appraisal, and collections functions within the Tax Department. This role focuses on supervising staff, applying tax laws, and ensuring accurate records and balanced accounts.

The successful candidate will oversee our Commercial Appraisal group, guide policy adherence, train staff on tax software, and handle appeals before the Board of Equalization and Review and the NC Property Tax Commission.

Qualifications

• Associate degree in business, accounting, public administration or closely related area with one year of supervisory experience.
• Two years experience in a county tax environment including real estate, personal property tax assessment and collections.
• High school diploma or GED with supervisory experience or two years as tax office lead and four total years in tax environment.
• A valid driver's license is required. Higher education may substitute for all or part of the experience.

Responsibilities

• Supervises annual business personal property and individual personal property listing workflow and management of all deferment programs.
• Supervises collection of current and delinquent taxes and other non tax revenues.
• Supervises the appraisals of real estate during ongoing and reappraisal activities for tax purposes.
• Trains staff on tax policy, tax software systems and all department policies.
• Sets department work schedules and work assignments.
• Evaluates the performance of employees and address issues involving disciplinary action.
• Assists with the development of department policies and manuals.
• Defends appeals of real estate, personal property and business personal property values and other related matters to the Board of Equalization and Review and the North Carolina Property Tax Commission.
• An employee in this position may at any time be responsible to oversee staff and have oversight of the operations in any area of the tax office.

Skills

Staff supervision

Public communication

Records management

Interpersonal relations

Education

Associate degree in business

Associate degree in accounting

Associate degree in public administration

Supervisory experience

Job description

Forsyth County's Tax Administration has an excellent opportunity for someone looking to become a part of the Tax Department's management team. The Tax Administration Department has an open Tax Manager position. The Tax Manager plans and coordinates the work for the listing, appraisal, and collections functions. You will be able to use your knowledge of the laws and policies pertaining to listing, appraisal, personal property, and the billing and collections of taxes on a daily basis. This position is responsible for supervising staff operations. Independent judgment and initiative are required as are tact and courtesy in dealing with the public. This Tax Manager position will primarily manage our Commercial Appraisal group. A successful candidate should have the following knowledge, skills and abilities:

Knowledge, skills and abilities

• Working knowledge of operations and procedures in listing, appraisal and collections division in Tax.
• Maintain effective working relationships with other employees.
• Communicate courteously with the public.
• Maintain accurate records and balance accounts.
• Graduation from a two-year college with an Associate's degree in business, accounting, public administration or closely related area and one year of supervisory experience.
• Two years experience in a county tax environment to include real estate, personal property tax assessment and collections preferred.
• Or
• Graduation from high school or GED with one year of supervisory experience or two years of experience as a tax office lead, senior or equivalent and four total years of experience in tax environment in any of the following areas including real estate, personal property tax assessment and/or collections.
• A valid drivers license is required.
• A higher education level may be considered as a substitution for all or part of the experience requirement.

Essential Duties and Responsibilities include but are not limited to:

• Supervises annual business personal property and individual personal property listing workflow and management of all deferment programs.
• Supervises collection of current and delinquent taxes and other non tax revenues.
• Supervises the appraisals of real estate during on going and reappraisal activities for tax purposes and ensures compliance with laws and regulations.
• Trains staff on tax policy, tax software systems and all department policies.
• Sets department work schedules and work assignments.
• Evaluates the performance of employees and address issues involving disciplinary action.
• Assists with the development of department policies and manuals.
• Defends appeals of real estate, personal property and business personal property values and other related matters to the Board of Equalization and Review and the North Carolina Property Tax Commission.
• An employee in this position may at any time be responsible to oversee staff and have oversight of the operations in any area of the tax office.