Tax Manager

Forsyth County (NC); Winston-Salem (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Forsyth County's Tax Administration seeks a Tax Manager to lead listing, appraisal and collections functions. You will coordinate workflows, supervise staff, and ensure compliance with state laws and department policies.

The role requires experience in tax operations, strong leadership, and the ability to interact courteously with the public. Primary focus: supervise Commercial Appraisal activities within the division.

Qualifications

• Proven knowledge of listing, appraisal and collections functions.
• Ability to maintain courteous relations with the public and effective teamwork.
• Strong record-keeping and balance-accounting skills.
• Supervisory experience required or substitutable by higher education.

Responsibilities

• Supervises annual listing workflow and deferment programs.
• Oversees collection of current and delinquent taxes and other revenues.
• Oversees real estate appraisals during on-going and reappraisal activities for tax purposes.
• Trains staff on tax policy, software systems and department policies.
• Sets department work schedules and assignments.
• Evaluates employee performance and addresses disciplinary issues.
• Assists with developing department policies and manuals.
• Defends appeals of real estate and personal property values to boards or commissions.
• May oversee staff and operations in any tax office area as needed.

Skills

Listing & appraisal operations

Public relations

Record keeping & balancing

Supervisory experience

Education

Associate's degree in business, accounting, public administration or closely related area + 1 year supervisory experience

High school diploma or GED + supervisory experience or 4 years tax environment experience in specified areas

Valid driver's license

Job description

Forsyth County's Tax Administration has an excellent opportunity for someone looking to become a part of the Tax Department's management team. The Tax Administration Department has an open Tax Manager position. The Tax Manager plans and coordinates the work for the listing, appraisal, and collections functions. You will be able to use your knowledge of the laws and policies pertaining to listing, appraisal, personal property, and the billing and collections of taxes on a daily basis. This position is responsible for supervising staff operations. Independent judgment and initiative are required as are tact and courtesy in dealing with the public. This Tax Manager position will primarily manage our Commercial Appraisal group. A successful candidate should have the following knowledge, skills and abilities:

Knowledge, skills and abilities

• Working knowledge of operations and procedures in listing, appraisal and collections division in Tax.
• Maintain effective working relationships with other employees.
• Communicate courteously with the public.
• Maintain accurate records and balance accounts.
• Graduation from a two-year college with an Associate's degree in business, accounting, public administration or closely related area and one year of supervisory experience.
• Two years experience in a county tax environment to include real estate, personal property tax assessment and collections preferred.
• Or
• Graduation from high school or GED with one year of supervisory experience or two years of experience as a tax office lead, senior or equivalent and four total years of experience in tax environment in any of the following areas including real estate, personal property tax assessment and/or collections.
• A valid drivers license is required.
• A higher education level may be considered as a substitution for all or part of the experience requirement.

Essential Duties and Responsibilities include but are not limited to:

• Supervises annual business personal property and individual personal property listing workflow and management of all deferment programs.
• Supervises collection of current and delinquent taxes and other non tax revenues.
• Supervises the appraisals of real estate during on going and reappraisal activities for tax purposes and ensures compliance with laws and regulations.
• Trains staff on tax policy, tax software systems and all department policies.
• Sets department work schedules and work assignments.
• Evaluates the performance of employees and address issues involving disciplinary action.
• Assists with the development of department policies and manuals.
• Defends appeals of real estate, personal property and business personal property values and other related matters to the Board of Equalization and Review and the North Carolina Property Tax Commission.
• An employee in this position may at any time be responsible to oversee staff and have oversight of the operations in any area of the tax office.