Tax Expert & Local Community Advocate (Retail)

Intuit, Inc.; Niles (IL); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

401(k) with company match

Paid sick time

Employee Stock Purchase Plan

E&O Insurance

Free TurboTax copy

Job summary

Intuit, Inc. is seeking a TurboTax - Retail Expert to work on-site at a TurboTax Retail or Flagship location in Illinois. You will prepare taxes, advise clients, and help grow the local TurboTax client base while delivering a best-in-class customer experience.

Must have 3+ years of paid tax return experience with 30+ 1040s per season; active PTIN; on-site 20+ hours/week, including weekends. A strong community presence and bilingual skills are a plus.

Qualifications

• Minimum 3 years of paid tax return experience, filing 30+ federal/state 1040s per season.
• Active PTIN required by law to file taxes.
• Onsite at a TurboTax location; 20+ hours/week with weekends possible.

Responsibilities

• Represent TurboTax locally, build a client base and community presence.
• Provide hands-on tax advice and complete tax returns for customers.
• Deliver exceptional customer experiences and foster long-term relationships.

Skills

Tax prep experience

Onsite retail

Bilingual EN/SP

CRM tools

Customer service

Education

EA/CPA/attorney license

PTIN

Tools

Tax software

CRM tools

Intuit tools

Job description

Intuit, Inc. is seeking a TurboTax - Retail Expert to work on-site at a TurboTax Retail or Flagship location in Illinois. You will prepare taxes, advise clients, and help grow the local TurboTax client base while delivering a best-in-class customer experience.

Must have 3+ years of paid tax return experience with 30+ 1040s per season; active PTIN; on-site 20+ hours/week, including weekends. A strong community presence and bilingual skills are a plus.