Tax Expert & Community Ambassador (Retail, Onsite)

Intuit, Inc.; Prosper (TX); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

401(k) Savings Plan with company match

Discounts on Intuit products

Free TurboTax copy

Marketing support

Job summary

Intuit, Inc. is seeking TurboTax Retail Experts to work on-site at TurboTax Retail or Flagship locations in the United States. You will provide in-person tax return preparation, tax advice, calculations, and software support to help clients navigate their tax needs.

You’ll engage with customers, build lasting relationships, and contribute to growing TurboTax’s presence in local communities. This non-exempt, front-facing role requires valid credentials and a willingness to work at retail

Qualifications

• Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred.
• Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
• Must possess or be able to obtain any related State licenses, certificates, permits, or bonds
• Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
• Familiarity with Circular 230
• Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand.
• Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax‑related content and resources for your community in accordance with Intuit’s policies
• Bilingual (English/Spanish) communication skills are a plus
• Experience in holistic tax advisory services beyond tax filing
• Must be willing to wear a TurboTax uniform
• Must be willing to work in a front facing retail environment

Responsibilities

• Be a Proactive Community Ambassador, representing TurboTax locally and growing the client base.
• Provide Tax Expertise with hands‑on tax advice and complete preparation services for TurboTax customers.
• Deliver a Best in Class Customer Experience through professionalism and genuine client focus.

Skills

Tax prep experience

CPA/EA/Attorney license

PTIN

On-site availability

Bilingual English/Spanish

Knowledge of tax law

Tools

Tax software

CRM tools

Job description

Intuit, Inc. is seeking TurboTax Retail Experts to work on-site at TurboTax Retail or Flagship locations in the United States. You will provide in-person tax return preparation, tax advice, calculations, and software support to help clients navigate their tax needs.

You’ll engage with customers, build lasting relationships, and contribute to growing TurboTax’s presence in local communities. This non-exempt, front-facing role requires valid credentials and a willingness to work at retail