Tax Expert & Community Advocate – Retail (Onsite)

Intuit, Inc.; Elgin (IL); On-site; USD 43,000 - 48,000; Part time

Benefits offered by this job

401(k) match

Paid sick time

Employee stock purchase plan

E&O insurance

Employee assistance program

Product discounts

Free TurboTax copy

Marketing support

Job summary

Intuit, Inc. is seeking TurboTax Retail Experts to work on-site at a TurboTax Retail or Flagship location in the United States, providing in-person tax return preparation, tax advice, and software support to help customers navigate their tax needs within a community setting.

The role emphasizes growing the local client base and delivering an excellent customer experience, with opportunities to participate in marketing efforts and develop client relationships.

Qualifications

• Active, unrestricted EA, CPA, or attorney license (preferred).
• Active PTIN required by law to file taxes.
• Must be onsite 20+ hours/week and able to obtain state licenses.

Responsibilities

• Provide hands-on tax preparation and tax advice for TurboTax customers.
• Grow the local client base and participate in community outreach.
• Deliver exceptional customer service in a front-facing retail environment.

Skills

Tax preparation

Customer service

Communication

Onsite work

Bilingual English/Spanish

Education

Professional licenses (EA/CPA/Attorney)

Tools

Tax preparation software

CRM software

Job description

Intuit, Inc. is seeking TurboTax Retail Experts to work on-site at a TurboTax Retail or Flagship location in the United States, providing in-person tax return preparation, tax advice, and software support to help customers navigate their tax needs within a community setting.

The role emphasizes growing the local client base and delivering an excellent customer experience, with opportunities to participate in marketing efforts and develop client relationships.