Tax Deployment Manager

Jobtailor; California (MO); On-site; USD 70,000 - 110,000; Full time

Job summary

Jobtailor is seeking a Resource Management Specialist to oversee scheduling, capacity balancing, and utilization tracking for client assignments. You will forecast hours, monitor headcount, and drive profitability through proactive prioritization and risk management.

Join a collaborative team coordinating with managers, partners, and HR to align staff skills with project demand while maintaining high standards of client service and confidentiality.

Qualifications

• Bachelor’s degree or 9 years relevant experience in lieu of 5+ years in a professional services firm.
• Certifications (e.g., PMP, RMCP) preferred.
• Desire to learn operations of a professional services firm.
• Strong communication and ability to work across all levels of the Firm.
• Integrity and discretion in handling confidential matters.

Responsibilities

• Manage resource management process for assigned population.
• Facilitate scheduling of resources to client assignments based on timing, travel, skills.
• Forecast hours, track utilization, and monitor headcount.
• Generate resource management reports including availability and utilization.
• Coordinate with Managers, Partners and HR on hiring and onboarding.
• Ensure staff profiles and schedules are maintained in scheduling database.
• Drive consistency by implementing resource management processes.
• Collaborate with cross-functional teams to allocate resources efficiently.

Skills

Resource Management

Scheduling

Utilization Tracking

Report Generation

Data Analysis

Communication

Professional Demeanor

Organization

Attention to Detail

Team Collaboration

Education

Bachelor's degree / 9 years experience

Tools

Scheduling Database

Forecasting Tools

Microsoft Office Suite

Excel

Job description

• Manage and execute resource management process for assigned population
• Facilitate scheduling of resources to appropriate client assignments based on timing, travel, levels, skills, and other necessary requirements
• Drive scheduling process to prepare for future deadlines; balance capacity with open needs and proposing solutions to maximize utilization and drive profitability
• Use scheduling tools to forecast hours, track utilization, and monitor overall headcount
• Facilitate meetings with Managers and Partners on a weekly basis, providing updates as needed
• Ensure staff profiles and schedules are accurately maintained in the scheduling database; making necessary changes on a recurring basis
• Generate and analyze resource management reports, including availability reports, billable hour forecasts and actual vs scheduled variance data
• Monitor chargeable hours, overtime, and travel to ensure work is fairly distributed
• Drive consistency by implementing resource management processes and teaming with personnel to ensure compliance
• Build relationships with client serving personnel at all levels through effective communications and a high degree of professionalism
• Gain understanding of the skills, experiences, and career goals of professional staff to ensure optimal client assignments alignments
• Proactively communicate with Managers, Partners and industry leaders to ensure population is effectively utilized
• Facilitate the resolution of conflicting assignments and flag availability of staff to ensure engagements are staffed appropriately
• Field scheduling questions, tailoring responses based as needed; elevating to Manager of Resource Management when necessary
• Collaborate across Firm functions and within internal team
• Liaise with resource managers across other business units for effective and efficient allocation of resources
• Support strategic resource management projects and initiatives throughout the year
• Coordinate with the human resource and recruiting teams on the hiring and on-boarding of campus and experienced hire talent, including intern programs
• Participation in semi-annual and annual performance calibration meetings for professional staff

Requirements

• Bachelor’s degree or 9 years of relevant experience in lieu of 5+ years of related experience required, preferably within a professional services firm
• Relevant certifications (e.g., PMP, RMCP) preferred
• The desire to learn about the operations of a professional services firm
• Interest in connecting with others and helping drive forward the strategic vision of resource management
• The ability to work effectively both independently and as part a team across all levels of the Firm
• Excellent written and verbal communication skills
• Integrity within a professional environment
• Professional demeanor and ability to handle confidential matters with discretion
• Ability to manage through competing priorities
• Strong organization skills and attention to detail
• Ability to provide exceptional client service and exhibit a sense of urgency, commitment to quality and the timely completion of duties
• Demonstrated level of technical proficiency in Microsoft Office Suite (specifically Excel).

Core Competencies

Demonstrates expertise in resource management processes, including scheduling, capacity balancing, and utilization tracking. Proficient in generating and analyzing resource management reports while maintaining effective communication and collaboration across teams.

Highest-signal resume keywords

• Resource Management
• Scheduling Tools
• Microsoft Office Suite
• PMP Certification
• Client Service

ATS Optimization Keywords

Hard Skills

• Resource Management Process
• Scheduling
• Utilization Tracking
• Report Generation
• Data Analysis

Soft Skills

• Communication Skills
• Professional Demeanor
• Organization Skills
• Attention to Detail
• Team Collaboration

Certifications & Qualifications

• PMP
• RMCP

Industry Keywords

• Professional Services Firm
• Client Assignments
• Performance Calibration
• Confidential Matters

Tools & Technologies

• Scheduling Database
• Forecasting Tools