Resource Management Manager – Consulting

Jobtailor; Cleveland (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Jobtailor in Cleveland, OH is seeking a Scheduling/Workforce Planning Lead to oversee cross-regional workforce planning and scheduling. You will analyze utilization data, coordinate staffing, and mentor scheduling staff to optimize productivity.

Responsibilities include generating forecasting reports, identifying workload trends, and implementing regionally aware strategies. Strong Excel skills and analytical mindset are essential for success in this role.

Qualifications

• Bachelor's or Associate degree preferred; 8+ years scheduling experience.
• Strong Excel and Microsoft Office proficiency.
• Excellent written and verbal communication.
• Strong analytical, forecasting, problem-solving and client service skills.

Responsibilities

• Oversee workforce planning and scheduling across business lines.
• Analyze utilization data, coordinate staffing across regions, and mentor scheduling staff.
• Generate and review scheduling, utilization and forecasting reports for analysis.
• Identify trends to proactively balance workloads while increasing utilization.
• Monitor productivity, conflicts, leverage, availability, and non-charge hours.
• Coordinate resources sharing regionally and nationally.
• Facilitate scheduling meetings and ask clarifying questions for decisions.
• Implement strategies incorporating regional and functional requirements.
• Maintain workforce plan and collaborate on variances.

Skills

Communication skills

Analytical thinking

Forecasting

Problem solving

Client service

Time management

Education

Bachelor's or Associate degree preferred

8+ years scheduling experience

Tools

Excel

Microsoft Office

Job description

• Oversee workforce planning and scheduling processes across business lines
• Analyze utilization data, coordinate staffing across regions, and mentor scheduling staff
• Generate and review scheduling, utilization and forecasting reports for analysis
• Identify trends to proactively balance workloads while increasing utilization
• Monitor productivity, conflicts, leverage, availability, and non-charge hours
• Coordinate resources sharing regionally and nationally
• Facilitate scheduling meetings and ask clarifying questions for decisions
• Implement strategies incorporating regional and functional requirements
• Maintain workforce plan and collaborate on variances

Requirements

• Bachelors or Associates Degree – Preferred or 8+ years of relevant scheduling experience
• Strong Microsoft office skills, specifically with Excel
• Strong written and verbal communication skills
• Strong analytical, forecasting, problem solving and client service skills
• Demonstrated ability to identify complex patterns of risk, challenges and resolves issues
• Effective organization and time management skills and ability to manage multiple tasks required
• Strong attention to detail
• Ability to respond positively to changing circumstances, seek and implement change to drive business improvement; serve as a change agent
• Operates with a sense of urgency
• 5 -8 years of relevant scheduling/resource management experience or LOB/Solution Set

Core Competencies

Demonstrates expertise in workforce planning, scheduling, and resource management, with strong analytical and problem-solving skills to enhance productivity and utilization. Proficient in utilizing Microsoft Excel for data analysis and reporting while effectively managing multiple tasks and adapting to changing business needs.

Tools & Technologies

• Microsoft Office