Tax Collections Specialist | Public Service

Beaufort; Washington (NC); On-site; USD 38,000 - 49,000; Full time

Job summary

Beaufort County Tax Collector's Office in North Carolina seeks a Tax Collections Specialist to deliver customer service by phone and in person, assist taxpayers with tax bills, records, and certificates, and support delinquent collections and mail processing.

The role requires high school graduation, strong math ability, and the ability to learn tax software. You will balance cash, prepare reports, and help ensure accurate records while maintaining compliance and courtesy with the public.

Qualifications

• High school diploma or equivalent with customer service experience.
• Ability to learn modern tax software applications.
• Ability to compute figures rapidly and accurately.
• Knowledge of modern office practices and procedures.

Responsibilities

• Provides customer service by telephone and in person; answers inquiries about tax bills, property records, valuations, and procedures.
• Processes in-coming mail, sorts and posts records, and maintains postage records.
• Assists taxpayers and professionals; searches records and provides general information on tax laws and policies.
• Balances and secures cash drawer; performs daily close-out.

Skills

Customer service

Office technology

Data entry

Cash handling

Education

High school diploma

Tools

Tax software

Job description

Beaufort County Tax Collector's Office in North Carolina seeks a Tax Collections Specialist to deliver customer service by phone and in person, assist taxpayers with tax bills, records, and certificates, and support delinquent collections and mail processing.

The role requires high school graduation, strong math ability, and the ability to learn tax software. You will balance cash, prepare reports, and help ensure accurate records while maintaining compliance and courtesy with the public.