Tax Client Advisor & Solutions Specialist

Fairygodboss; Augusta (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Inclusive culture

Career growth opportunities

Ongoing training and development

Work-life balance resources

Community giving and volunteer time off

Job summary

Fairygodboss is looking for a Client Service & Product Support Specialist – Tax to provide exceptional service to ADP clients. This role involves managing tax deposits, filings, and general inquiries while maintaining a focus on client satisfaction.

The ideal candidate will have at least two years of client service or call center experience and strong communication skills. Benefits include inclusive culture, career growth opportunities, and work-life balance resources.

Qualifications

• At least two years of client service and/or call center experience.
• Clear communication style over phone and in writing.
• Proficiency in Microsoft Office tools (Outlook, Word, Excel).

Responsibilities

• Provide consistent, high-quality tax service to ADP clients.
• Handle tax deposits, filings, and issue resolution.
• Use expertise to help clients solve problems and offer guidance.

Skills

Client service experience

Communication skills

Microsoft Office proficiency

Problem-solving skills

Time management

Education

College degree or military experience

Tools

Microsoft Office

Job description

Fairygodboss is looking for a Client Service & Product Support Specialist – Tax to provide exceptional service to ADP clients. This role involves managing tax deposits, filings, and general inquiries while maintaining a focus on client satisfaction.

The ideal candidate will have at least two years of client service or call center experience and strong communication skills. Benefits include inclusive culture, career growth opportunities, and work-life balance resources.