Tax & Admin Specialist I — Data Entry & Client Support

maine; Augusta (ME); On-site; USD 27,000 - 39,000; Full time

Job summary

Maine in Augusta is seeking an administrative support role focusing on payroll, tax procedures, and high-accuracy data processing. The position requires interpreting tax laws, state regulations, and internal procedures, with strong customer service and cross-functional adaptability.

Responsibilities include data entry for tax returns, handling taxpayer inquiries, and processing related documents while maintaining meticulous records and adherence to policy standards.

Qualifications

• Knowledge of payroll principles, procedures, and techniques.
• Automated payroll systems and procedures.
• Knowledge of human resources practices and employee benefits.
• Knowledge of the principles, practices, and equipment related to quality control of data input and output.
• Knowledge of the laws and practices related to the title and ownership of motor vehicle titles.
• Ability to develop and change web pages using established content.
• Ability to verify, code, compute, and/or reconcile data on standard documents.
• Ability to conduct research, gather information, and analyze results to reach a conclusion
• Ability to oversee and maintain inventory/supplies.
• Ability to review input/output of information from electronic information systems and develop/implement quality control standards for data input structures and output quality assurance.
• Ability to examine motor vehicle title applications and associated documents.

Responsibilities

• The day is service-driven and adaptive, balancing structured queue work with real-time taxpayer interaction and frequent shifts in priority.
• Focused data entry for tax returns, payments and related documents with attention to accuracy.
• Handle incoming taxpayer calls, providing guidance while interpreting tax laws and procedures.
• Keying data for tax returns and related documents; processing payments and returns.
• Answering questions and assisting other units as needs shift; prioritizing based on call volume.
• Close items with complete documentation; ensure accuracy and continuity for next day.

Skills

Payroll principles

Payroll systems

HR practices

Data quality control

Motor vehicle title laws

Web content updates

Data verification

Research & analysis

Inventory management

Quality control standards

Motor vehicle titles review

Job description

Maine in Augusta is seeking an administrative support role focusing on payroll, tax procedures, and high-accuracy data processing. The position requires interpreting tax laws, state regulations, and internal procedures, with strong customer service and cross-functional adaptability.

Responsibilities include data entry for tax returns, handling taxpayer inquiries, and processing related documents while maintaining meticulous records and adherence to policy standards.