Tax & Accounts Clerk - Data Entry & Customer Service

ATHENA Consulting; Chesapeake (VA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account (HSA)

401(k) with generous match

Life Insurance for employees

Additional Voluntary Life and AD&D for

Short- and Long-Term Disability

Employee Assistance Program (EAP)

Job summary

ATHENA Consulting is seeking a Customer Service Clerk for an on-site role in Chesapeake, VA. The position pays $17.62 per hour and involves front-desk duties, account support, and clerical tasks within the Commissioner of Revenue office.

The incumbent will handle inquiries, data entry, billing adjustments, and records maintenance, requiring strong attention to detail and proficiency in Microsoft Office. This is a full-time, in-office role across multiple locations.

Qualifications

• High school diploma or GED required.
• At least one year of bookkeeping, accounting, or related clerical experience required.
• Proficiency in 10-key, computer operations, typing, Microsoft Word, and Excel required.

Responsibilities

• Research and resolve complex clerical and taxpayer issues.
• Enter and update taxpayer data in multiple applications.
• Provide customer service in person, by phone, and by email.
• Review documents for billing adjustments.
• Prepare reports and maintain records.
• Use Word and Excel for correspondence and data entry.
• Assist at any of four office locations.
• Perform other related duties as assigned.

Skills

Data entry

Customer service

Microsoft Word

Microsoft Excel

10-key

Clerical skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

10-key

Job description

ATHENA Consulting is seeking a Customer Service Clerk for an on-site role in Chesapeake, VA. The position pays $17.62 per hour and involves front-desk duties, account support, and clerical tasks within the Commissioner of Revenue office.

The incumbent will handle inquiries, data entry, billing adjustments, and records maintenance, requiring strong attention to detail and proficiency in Microsoft Office. This is a full-time, in-office role across multiple locations.