Tasting Room Lead (Part-Time) — Guest Experience

St. Julian

Troy (MI)

On-site

USD 19,000 - 34,000

Part time

12 days ago

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Benefits offered by this job

Tips in addition to hourly pay
Employee discounts on wine & merch
Hands-on training
Growth opportunities
Weekend & holiday availability

Job summary

St. Julian Winery – Troy Tasting Room is seeking a part-time Tasting Room Key Holder to lead guest experiences and help run the Troy location. You will work with a friendly, fast-paced team, delivering great customer service and guiding guests through tastings and purchases.

Strong customer service skills and a positive attitude are valued. Weekend and holiday availability is required, and you can earn tips in addition to hourly pay while enjoying employee discounts and hands-on training.

Qualifications

  • Experience in retail, hospitality or customer service is preferred.
  • Leadership or supervisory experience is a plus.
  • Strong communication and positive attitude.

Responsibilities

  • Lead enjoyable wine tastings for guests.
  • Help guests find wines they love and complete purchases.
  • Open and close the tasting room as scheduled.
  • Assist with cash handling, closing procedures, and deposits.
  • Guide and support Wine Consultants during shifts.
  • Assist with events, promotions, and busy tasting room weekends.
  • Restock wine and merchandise and maintain attractive displays.
  • Keep the tasting room organized, welcoming, and guest-ready.

Skills

Customer service
Leadership
Hospitality
Team coordination
Cash handling

Tools

POS system

Job description

St. Julian Winery – Troy Tasting Room is seeking a part-time Tasting Room Key Holder to lead guest experiences and help run the Troy location. You will work with a friendly, fast-paced team, delivering great customer service and guiding guests through tastings and purchases.

Strong customer service skills and a positive attitude are valued. Weekend and holiday availability is required, and you can earn tips in addition to hourly pay while enjoying employee discounts and hands-on training.

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