Tasting Room Associate (Part-Time) - Wine & Guest Experience

Tasting Room Expo; Fredericksburg (TX); Hybrid; USD 18,000 - 26,000; Part time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

Slate Theory Winery is seeking friendly, service-minded individuals for a part-time sales role in the tasting room. You will greet guests, provide engaging wine experiences, and promote products to boost sales. The position includes tips, an employee discount, and a flexible schedule.

Ideal candidates have retail and customer service experience, strong communication, and a passion for wine, with the ability to work weekends and stand for long periods.

Qualifications

• Must be at least 21 years old.
• Passion for wine and brand education.
• Excellent verbal and written communication.
• Retail sales experience with upselling ability.
• Strong interpersonal skills and teamwork.

Responsibilities

• Greet guests and provide engaging tasting experiences.
• Educate guests about wines and brand history.
• Promote wine products and merchandise with upselling.
• Operate POS and winery systems to transact sales.
• Restock wine, glassware, and merchandise; maintain cleanliness.
• Handle opening and closing duties and daily prep tasks.

Skills

Retail sales

Customer service

Wine knowledge

Communication skills

Upselling

Team player

Weekend availability

Tools

POS system

Wine inventory software

Job description

We have a Part time position available for friendly, service and sales-minded individuals to join our outstanding sales team! We offer competitive hourly rate, tips, shirts, and a generous employee discount.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensures that all guests are greeted immediately upon entry to the tasting room and provided with experiences that will build brand loyalty and generate sales.
Communicates in a knowledgeable, professional, and gracious manner to all guests in the tasting room.
Maintains the tasting room environment by ensuring that it is inviting and appealing.
ID’s guests when needed to ensure they are of legal age to consume alcohol.
Serves wine flights for guests in both individual and group settings.
Shares appropriate information and educates guests about the wines and brand history.
Promotes the sale of wine products in the tasting room, pursues sales opportunities and encourages customers to buy wines and merchandise.
Accurately uses POS registers and other winery systems to transact sales and maintain tasting room inventory.
Demonstrates personal accountability by completing all job duties in a correct and timely manner and by following all company policies and procedures.
Performs opening and closing duties.
Ensures that the tasting room is clean by disposing of trash, wiping counters and tabletops, cleaning glassware, etc.
Restock wine, glassware and merchandise in the tasting room as needed.
Other duties and responsibilities as assigned.

MINIMUM QUALIFICATIONS:
Must be at least 21 years of age.
First-hand knowledge, appreciation, and passion for wine.
Must have excellent verbal and written communication skills with the ability to build positive relationships.
Retail sales and customer service experience, i.e., the ability to present products, up sell and cross sell.
Interpersonal awareness, relationship management and influencing skills.
Database management, social media, and data entry experience a plus.
Available to work weekends, holidays and overtime.
Presents a professional demeanor and appearance.
Must be able to work as part of a team and individually.
Ability to stand for extended periods of time.
Ability to lift/move/carry 50 pounds on a repetitive basis.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. A reasonable accommodation, if available, may be made to enable an individual with a disability to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:
Engage with customers and co-workers.
Effectively communicate and multitask.
Use hands, arms and fingers.
Perform various housekeeping duties including, but not limited to: loading/unloading dishwasher, polishing glassware, wiping down counters/tables, set/clear tables and dispose of trash.
Listen, hear, speak, see, taste and smell.
Stand, move and walk for prolonged periods of time.
Lift/move/carry 50 pounds on a repetitive basis.
Sit, stoop, kneel, climb and crouch.
While every effort has been made to ensure the accuracy of this job post, not every situation that might arise may be covered here. As such, this job description may be amended at any time and the duties and/or responsibilities may change.

Slate Theory Winery is an Equal Employment opportunity employer. Employment selection and related decisions are made without regard to race, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, pregnancy, genetic information, veteran status or any other characteristic protected under federal, state or local law

Pay Rate: $16 per hour + Tips

Benefits:
Employee discount
Flexible schedule

Experience:
Food & Beverage Servers: 1 year (Preferred)

License/Certification:
Food Handler Certification (Preferred)
TABC Certified (Required)

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Slate Theory
Raymond 830-998-8306 ex.4 Tue-Fri (11am-5pm CST)