Tasting Room Ambassador-Full Time/Part Time-Rebecca Caroline

William Chris Wine Company; Kerrville (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Healthcare benefits

Training opportunities

Wine discount

Team environment

Wine allocation

Job summary

William Chris Wine Company is seeking a friendly tasting room ambassador to welcome guests and share the story of our 100% Texas wines. You will guide intimate experiences, highlight our terroir-driven philosophy, and showcase our estate vineyard and onsite winery in a fast-paced tasting room setting.

You will sell our wines, introduce our wine club and experiences, and contribute to a positive guest journey.

Qualifications

• Experience in sales or guest-facing roles.
• Strong customer service mindset and communication skills.

Responsibilities

• Greet guests and share the winery story in a welcoming manner.
• Sell wine and promote wine club and experiences to guests.
• Maintain a clean, organized tasting room and assist with events.
• Ensure compliance with relevant regulations and safety policies.
• Support daily duties: bar prep, stocking, merchandising, and cleaning.

Skills

Sales experience

Customer service

Adaptability

Job description

Summary

“To share a piece of our world.” You are the face of our brand and the vessel through which we share our wine through intimate experiences with all our guests. You highlight our dedication to 100% Texas wines, our winegrowing philosophy, and our dedication to terroir and unique wines. You showcase our estate vineyard, onsite winery, and early 1900's farmhouse tasting room. Most importantly, you have the ability to create a memorable tasting experience for every guest, acting as a brand ambassador and effectively communicating our winery philosophy in a steady-paced environment, with a focus on our guests.

Description

“To share a piece of our world.” You are the face of our brand and the vessel through which we share our wine through intimate experiences with all our guests. You highlight our dedication to 100% Texas wines, our winegrowing philosophy, and our dedication to terroir and unique wines. You showcase our estate vineyard, onsite winery, and early 1900's farmhouse tasting room. Most importantly, you have the ability to create a memorable tasting experience for every guest, acting as a brand ambassador and effectively communicating our winery philosophy in a steady-paced environment, with a focus on our guests.

Summary

“To share a piece of our world.” You are the face of our brand and the vessel through which we share our wine through intimate experiences with all our guests. You highlight our dedication to 100% Texas wines, our winegrowing philosophy, and our dedication to terroir and unique wines. You showcase our estate vineyard, onsite winery, and early 1900's farmhouse tasting room. Most importantly, you have the ability to create a memorable tasting experience for every guest, acting as a brand ambassador and effectively communicating our winery philosophy in a steady-paced environment, with a focus on our guests.

Compensation Includes

• Competitive pay + Gratuity
• Healthcare benefits for full time employees
• Opportunities for training
• 50% discount on our wines and wine allocation (free) depending on tenure
• A great team to work within a beautiful environment
• …and more!

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Share our wine experience with our guests by discussing our vineyards, our winegrowing philosophy, and our minimalistic & artistic approach to winemaking
• Adhere to all TABC requirements including but not limited to avoiding overserving any guest(s), avoiding serving any underage guest(s), and maintaining a current TABC certificate
• Sell our wine and present our wine club and alternative experiences to all guests
• Enhance the guest’s experience by serving wine and food at events as necessary
• Maintain a healthy, safe, positive, welcoming work environment for one’s self and co-workers
• Complete required daily duties to ensure the best guest experience, including but not limited to bar prep, cleaning, stocking, and merchandising
• Greet ALL guests upon arrival in a positive welcoming manner and always set a positive first impression
• Seamlessly flow from a fast-paced environment to a more intimate tasting experience
• Always present oneself in a professional, clean, reliable, and trustworthy manner on and off-premises
• Follow all William Chris Vineyards policies and procedures to include but not limited to the emergency plan, dress code, and employee handbook
• Focus on repetitive tasks, such as polishing glasses, for an extended period of time in a positive efficient manner
• Take direction and feedback and stay on task in a constantly changing environment
• Other duties and projects as assigned, including but not limited to labeling, food prep, cleaning, winery support, and vineyard support

Other Duties

• Additional duties as assigned

Competencies

• Sales & Customer Service experience
• Adaptability and Flexibility

Work environment

• Tasting Rooms (Inside, air-conditioned)
• Outdoor Events (Non-air-conditioned, various locations)

Physical demands

• Ability to stand for long periods of time
• Ability to work in multiple locations
• Ability to work indoors/outdoors

Travel and remote work

• This position does not require travel
• This position is not eligible for remote work and requires on-site work on a regular basis

Additional Eligibility Requirements

• Must be 18 years of age to serve wine to our guests
• Must possess a sense of urgency and positivity while being a team player
• Must be able to work our peak times, including Fridays, Saturdays, Sundays, some holidays, and occasional evening events
• Must be creative, outgoing, and possess good communication skills
• Must have the ability to multitask and complete duties, tasks, and projects, despite interruptions.
• Must be able to remain standing and actively working for up to 10 hours with limited breaks
• Must have the ability to lift up to 45 lbs. repeatedly.
• Must be a self‑starter and have the ability to complete duties, tasks, and projects with little or no supervision.

Work authorization

• This job is not eligible for visa sponsorship

It is the policy of William Chris Wine Company to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.