Tasting Room Assistant Manager — Guest Experience & Growth

Tasting Room Expo; California; Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Healthcare

401K

Generous wine discount

5 paid holidays

Job summary

Terre Rouge and Easton Wines in Amador's Shenandoah Valley is seeking a Tasting Room Assistant Manager. This full-time role supports daily operations, delivers top-notch guest experiences, and helps grow the wine club out of a thriving tasting room open Thu–Mon.

The ideal candidate has basic wine knowledge, sales or hospitality experience, and familiarity with POS systems; Commerce7 is a plus. Must be personable, able to multitask, and work with the team to reach monthly sales goals.

Qualifications

• Must have basic wine knowledge and sales/service experience in wine or hospitality.
• Familiar with POS systems; Commerce7 experience is a plus.
• Must be personable and capable of handling customer service duties.
• Able to work independently in place of the manager when needed.

Responsibilities

• Provide impeccable customer service and wine tastings for guests.
• Assist in meeting monthly sales goals and growing the wine club.
• Coordinate with team to manage orders, shipping and inventory.
• Represent Terre Rouge and Easton Wines professionally.

Skills

Basic wine knowledge

Sales and service experience

POS systems experience

Commerce7 experience

Personable and friendly

Ability to work alone

Tools

Commerce7

Job description

Tasting Room Assistant Manager

Terre Rouge and Easton Wines, a family-owned, artisan winery and tasting room in Amador's historic Shenandoah Valley, is hiring a Tasting Room Assistant Manager. This is a full time position with excellent pay and benefits. The Tasting Room is open Thursday – Monday.
You will be representing one of the area's most reputable wineries, so in addition to providing impeccable customer service, our ideal candidate will show the following capabilities:
- Enthusiasm for wine and a love to share that with our guests
- Desire to give guests a first class and fun tasting room experience
- A professional appearance and attitude while representing our wines
- Able to work with team to meet monthly sales goals
- A creative spirit to grow the wine club and customer base
- Able to multi-task during busy tasting room hours
- Detail-oriented when managing customer orders, shipping and inventory

Skills Needed:
- Basic wine knowledge
- Sales and service experience in the wine or hospitality business
- Computer knowledge and familiar with POS systems. Experience with Commerce7 a plus.
- Able to work alone in place of the manager.
- Must be very personable and able to handle all customer service duties in a positive and friendly manner.

Requirements:
Must be able to stand for long periods of time
Must be able to lift 50 pounds.
Must be 21 years of age.

Healthcare
401K
Generous wine discount
5 paid holidays plus vacation and sick pay

Resumes or questions may be submitted via email. No phone calls please.

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Contact Information:

Terre Rouge and Easton Wines
Jane O'Riordan