Task Force Sales Manager

Maya Hospitality Group Inc; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Life and AD&D insurance

401(k) with employer contribution

Hotel discounts

Paid time off

Travel reimbursement

Job summary

Maya Hotels in Charlotte, NC is seeking a Task Force Sales Manager to lead on-site and interim sales efforts across properties. The role involves travel, coaching, and implementing sales processes during openings, conversions, or underperforming periods.

The position emphasizes hands-on leadership, training teams on brand tools for Marriott, Hilton, and IHG, and building lasting sales pipelines while partnering with senior operations leadership.

Qualifications

• At least 3 years of hotel sales experience, including at least 1 year as a Director of Sales or Sales Manager.
• Experience training, onboarding, or coaching sales team members strongly preferred.
• Task force, pre-opening, or multi-property experience a plus.
• Brand experience preferred in Extended Stay and Select Service hotels.
• Knowledgeable in Marriott, Hilton, and IHG sales tools and systems.
• Strong prospecting, networking, and presentation skills.

Responsibilities

• Task Force Coverage: Serve as interim Sales Manager at hotels with open sales leadership positions, owning day-to-day sales activity until a permanent leader is in place.
• Sales Training and Onboarding: Onboard and train newly hired Sales Managers on Maya Hotels sales standards, systems, and expectations.
• Standards and Process: Ensure hotels follow Maya Hotels standard operating procedures for sales and revenue management.
• Travel: Travel-heavy role with regular overnight assignments to hotels as needed.

Skills

Hotel sales experience

Director of Sales experience

Sales training/coaching

Brand experience (Marriott/Hilton/IHG)

Prospecting & networking

Presentation skills

Valid driver's license

Education

Bachelor's degree or higher

Tools

Brand sales tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Task Force Sales Manager

Full Time Maya Hotels, Charlotte, NC, US

Join Maya Hotels and Take the Next Step in Your Career!

We are always looking for people with a heart for service to join our company. Maya Hotels owns and operates great brands from Hilton, Marriott, and IHG. We understand that creating a desired employee experience is key to delivering exceptional guest experiences and becoming an employer of choice. We believe that if you take care of your employees, they will in turn take care of your customers and guests.

Why Join Maya Hotels?

Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experiences. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.

• Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
• Retirement Savings: 401(k) with Employer Contribution.
• Employee Perks: Employee Referral Program, hotel discounts, and more.
• Work-Life Balance: Paid Time Off (PTO).
• Competitive salary and performance-based bonuses.
• Travel reimbursement for task force assignments.
• Career growth opportunities within Maya Hotels.
• A supportive and friendly work environment.
• The chance to work with well-respected hotel brands across Hilton, Marriott, and IHG.

Job Overview

The Task Force Sales Manager is a hands-on, travel-based sales leader who steps in wherever the portfolio needs sales support most. This role covers Sales Managers vacancies, trains and onboards new sales team members, and helps hotels reset their sales process during openings, conversions, ownership transitions, and periods of underperformance. The focus is on doing the work alongside property teams, building sales skills, and leaving each hotel with a stronger, self-sufficient sales operation. This role partners closely with the Director of Commercial Performance, VP of Operations and Regional General Managers.

Responsibilities

Task Force Coverage

• Serve as interim Sales Manager at hotels with open sales leadership positions, owning day-to-day sales activity until a permanent leader is in place
• Support pre-opening, conversion, and ownership transition hotels by setting up sales processes, target account lists, and initial sales plans
• Step in at underperforming hotels to identify gaps, build action plans, and rebuild the sales pipeline
• Review and respond to RFPs, group contracts, and Banquet Event Orders while on assignment
• Conduct sales calls, site tours, and sales blitzes to generate business during each assignment
• Leave each hotel with a documented handoff: active pipeline, target accounts, open contracts, and next steps for the incoming sales leader

Sales Training and Onboarding

• Onboard and train newly hired Sales Managers on Maya Hotels sales standards, systems, and expectations
• Deliver training on prospecting, account management, contract negotiation, group sales, and closing techniques
• Coach property sales leaders through ride-along, shadowing, and joint sales calls
• Train hotel teams on brand sales tools and systems for Marriott, Hilton, and IHG
• Help develop and maintain sales training materials, playbooks, and onboarding checklists
• Provide feedback to leadership on the progress and development needs of property sales staff

Standards and Process

• Ensure hotels follow Maya Hotels standard operating procedures for sales and revenue management
• Help hotels set up and use weekly sales reports, pipeline tracking, and quarterly action plans
• Ensure all sales collateral reflects the appropriate brand image and tone
• Build relationships with local CVBs, key accounts, and brand representatives during assignments
• Assist the VP of Operations, and Regional General Managers as needed
• All other duties as assigned

Skills and Preferred Requirements

• At least 3 years of hotel sales experience, including at least 1 year as a Director of Sales or Sales Manager, preferred; or a 4-year college degree and at least 2 years of related experience
• Experience training, onboarding, or coaching sales team members strongly preferred
• Task force, pre-opening, or multi-property experience a plus
• Brand experience preferred in Extended Stay and Select Service hotels
• Knowledgeable in Marriott, Hilton, and IHG sales tools and systems
• Strong prospecting, networking, and presentation skills
• Able to adapt quickly to new hotels, markets, and teams
• Valid driver’s license

Travel

This is a travel-heavy role. Expect regular overnight travel to assigned hotels, with assignments typically lasting from one week to several months depending on property needs. Travel percentage to be confirmed by hiring leader.

Physical Requirements

• Ability to sit, stand, and walk for extended periods of time
• Frequent use of hands for typing, writing, and handling office equipment
• Occasional lifting of items up to 20 lbs.
• Ability to travel overnight for task force assignments, sales calls, client meetings, and industry events
• Comfortable working in both office and on-site hotel environments

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.