Director of Sales

Maya Hotels; Charlotte (NC); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Employer-paid life insurance

401K with employer contribution

Hotel discounts

PTO

Bonuses

Job summary

Maya Hotels is seeking a Director of Sales to lead our Charlotte sales team and drive revenue growth across rooms, meetings, and events. The role focuses on developing strategic plans, managing key client relationships, and coordinating with banquet and catering teams for seamless events.

The position emphasizes leadership, coaching, and achieving budgeted revenue targets while representing several well-known hotel brands and offering competitive benefits.

Qualifications

• 2-5 years of experience in sales, hospitality, or related role.
• Experience leading a sales team and coaching staff.

Responsibilities

• Develop and execute strategic sales plans aligned with Maya Hotels' goals.
• Conduct outside sales calls and telemarketing to drive revenue.
• Identify, prospect, and close new business from lead to contract.
• Develop pricing strategies and monitor market conditions to maximize revenue.
• Lead, mentor and coach the sales team and collaborate with operations.

Skills

Sales

Leadership

Customer service

Relationship building

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Director of Sales

Full Time Sales Maya Hotels, Charlotte, NC, US

2 days ago Requisition ID: 4384

Join Maya Hotels and Take the Next Step in Your Career!

Are you a hardworking and customer-focused sales professional with a passion for hospitality? At Maya Hotels, we are seeking a dynamic Director of Sales Manager to lead our sales team and play a pivotal role in driving the success of our clients’ travel by driving revenue growth. If you thrive in a fast-paced environment, excel in relationship-building while presenting top hospitality brands, and enjoy working with top hospitality brands, this is the opportunity for you!

Why Join Maya Hotels?

Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.

Learn more about us at www.mayahotels.com.

What We Offer:

• Medical, Dental and Vision Insurance.
• 100% Employer Paid Life Insurance.
• Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
• Retirement Savings: 401K with Employer Contribution.
• Employee Perks: Employee Referral Program, hotel discounts, and more!
• Work-Life Balance: Paid Time Off (PTO).
• Competitive salary and performance-based bonuses.
• Career growth opportunities within the Maya Hotels family.
• A supportive and friendly work environment.
• The chance to work with ten well-respected hotel brands.

Job Description:

Essential Duties and Responsibilities:

Sales Strategy & Business Development:

• Develop and execute strategic sales plans that align with Maya Hotels' overall goals and objectives.
• Conduct outside sales calls and telemarketing to drive hotel revenue.
• Identify, prospect, and secure new business while managing the entire sales process from lead generation to contract negotiations and closure.
• Achieve budgeted revenue and personal/team sales goals while maximizing profitability.
• Participate in preparing the annual departmental budget, marketing plan, and business strategy.
• Implement sales initiatives to increase occupancy, boost average rates, and grow food, beverage, and banquet sales.
• Produce monthly reports and sales forecasts, analyzing trends and adjusting strategies to enhance revenue performance.

Client Relationship Management & Customer Satisfaction:

• Build and maintain strong relationships with key clients, meeting planners, and stakeholders.
• Provide personalized service, understanding client needs to exceed expectations.
• Ensure all guests and clients have exceptional experience, addressing concerns promptly and professionally.

Revenue Optimization & Market Analysis:

• Develop pricing strategies to maximize revenue from rooms, meeting spaces, and events.
• Monitor industry trends, local competition, and market conditions to identify new business opportunities.
• Implement promotional strategies to increase bookings and revenue.

Event Promotion & Coordination:

• Work closely with the banquet and catering teams to ensure seamless event execution, including menu planning, meeting space arrangements, and special requests.
• Develop and execute marketing initiatives to enhance event bookings.
• Lead, mentor, and coach the sales team, setting performance and development goals.
• Educate and train sales staff in new accounts, client retention, and sales strategies.
• Collaborate with department managers to ensure proper staffing based on guest volume.
• Actively participate in local community engagement to enhance brand presence.

Responsible Business Practices:

• Identify and address operational challenges affecting sales performance.
• Uphold Maya Hotels' policies, procedures, and Code of Ethics.
• Maintain professional business attire and appearance, in line with company grooming standards.
• Promote a safe working environment, adhering to safety protocols and emergency procedures.
• Support sustainability initiatives, including recycling efforts and reducing the hotel’s carbon footprint.

Education, Skills and Abilities:

• Experience:2 -5 years of experience in sales support, retail, hospitality, or administrative role is preferred. Prior experience with Marriott, Hilton and/or IHG brand may be preferred, but not required.
• Leadership: Experience with training, inspiration, and motivating a team.
• Sales Skills