Target Security Specialist: Crisis Response & Guest Safety

Target; City of Plattsburgh (NY); On-site; USD 22,000 - 31,000; Full time

Job summary

Target is hiring a Security Specialist to protect guests and assets in a fast-paced store environment. You will greet guests, assist with finding items, and help resolve issues to ensure a smooth, friendly experience. You’ll document incidents, assist with security procedures, and support the team daily.

The role requires 18+ with a high school diploma, ability to lift up to 40 pounds, and flexible hours including nights and weekends. Training will cover security protocols and safe practices.

Qualifications

• Must be at least 18 years of age or older.
• High school diploma or equivalent.
• Meet any state or local licensure and/or other legal requirements related to the position.
• Welcoming and helpful attitude toward all guests and other team members.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Effective communication skills.
• Work both independently and with a team.
• Manage workload and prioritize tasks independently.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Climb up and down ladders.
• Apprehend subjects in accordance with company policy.
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance from others.
• Flexible work schedule (e.g., nights, weekends and holidays)
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
• Ability to remain mobile for the duration of a scheduled shift

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments.
• Greet and engage guests to ensure a welcoming shopping experience.
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience.
• End every guest transaction with a sincere thank you.
• Actively support team efforts and assist peers while maintaining a positive and respectful attitude.
• Promote a physical security culture for our team members and guests by maintaining safe standards throughout the store.
• Respond to and document security incidents in a timely manner.
• Remediate guest issues to provide a safe and secure environment.
• Leverage de-escalation tactics as needed across the store.
• Conduct merchandize theft recoveries and provide theft apprehension support as needed.
• Prevent theft and shortage by performing receipt checks and communicating trends.
• Document incidents in the case management system following AP policies.
• Understand and use Target's video surveillance system.
• Work safely and comply with safety policies and training.
• All other duties based on business needs.

Skills

Guest interaction

Effective communication

Teamwork

Time management

Multi-frequency devices

Education

High school diploma or equivalent

Tools

Handheld scanners

Job description

Target is hiring a Security Specialist to protect guests and assets in a fast-paced store environment. You will greet guests, assist with finding items, and help resolve issues to ensure a smooth, friendly experience. You’ll document incidents, assist with security procedures, and support the team daily.

The role requires 18+ with a high school diploma, ability to lift up to 40 pounds, and flexible hours including nights and weekends. Training will cover security protocols and safe practices.