Taproom Lead - Craft Beer & Guest Experience

Hendler Family Brewing Co.; Framingham (MA); Sur place; USD 5 500 - 36 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Résumé du poste

Jack's Abby Beer Hall & Kitchen, part of Hendler Family Brewing Company, seeks a Taproom Supervisor to lead floor service and mentor staff with passion for great beer. You will ensure smooth shifts, accurate cash handling, and exceptional guest experiences in a fast-paced environment.

Be a hands-on leader with opportunities to progress toward Assistant GM and GM roles within HFBC hospitality locations, while deepening beer program knowledge and guest relations.

Qualifications

• 2+ years FOH hospitality experience, including lead, shift supervisor, or trainer role.
• Strong knowledge of draft beer service and POS systems with accurate cash handling.
• Flexible schedule including evenings, weekends, and holidays.

Responsabilités

• Lead the floor on shifts, briefing the team and managing stations to ensure service quality.
• Coach bartenders, servers, and staff; provide real-time feedback and maintain product knowledge.
• Coordinate with the kitchen to pace food and beverage during peak periods and events.
• Oversee opening and closing duties including cash and POS reconciliation and safety procedures.

Connaissances

FOH hospitality

Draft beer service

POS systems

Cash handling

Shift leadership

Team coaching

Formation

High School Diploma

Outils

POS systems

Draft beer systems

Description du poste

Jack's Abby Beer Hall & Kitchen, part of Hendler Family Brewing Company, seeks a Taproom Supervisor to lead floor service and mentor staff with passion for great beer. You will ensure smooth shifts, accurate cash handling, and exceptional guest experiences in a fast-paced environment.

Be a hands-on leader with opportunities to progress toward Assistant GM and GM roles within HFBC hospitality locations, while deepening beer program knowledge and guest relations.