TAP Installation Manager - Transition Services Lead

Socket.dev

Augusta (GA)

On-site

USD 67,000 - 74,000

Full time

5 days ago

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Job summary

CALIBRE is seeking a Contract Installation Manager (CIM) to support the Army Transition Assistance Program (TAP) at an assigned military installation. The CIM acts as the primary contractor representative, overseeing daily TAP operations and coordinating with Government personnel, command leadership, and community stakeholders to ensure high-quality service delivery.

The role emphasizes strong leadership, customer service, organizational, and stakeholder engagement skills to support Soldier

Qualifications

Experience leading TAP operations or similar transition programs.
Strong leadership and staff supervision abilities.
Excellent customer service, organizational and stakeholder engagement skills.

Responsibilities

Manage daily TAP Center operations, including staffing coverage, scheduling, facilities coordination, customer flow, and service delivery.
Serve as the primary contractor point of contact for Government personnel, command representatives, and local stakeholders.
Coordinate workshops, counseling sessions, financial counseling, Capstone activities, hiring events, and other transition support services.
Ensure services are delivered per approved curriculum, Army policies, performance standards, and class-size requirements.
Supervise counselors and liaison personnel, assign workloads, manage leave, and ensure training compliance.
Monitor attendance, appointments, feedback, data entry, case documentation, and site reporting.