TAP Installation Manager — Army Transition Services Lead

Socket.dev; Hawaii; On-site; USD 47,000 - 56,000; Full time

Job summary

CALIBRE is seeking a Contract Installation Manager (CIM) to support the Army Transition Assistance Program at an assigned installation. The CIM leads TAP operations, serves as the contractor point of contact for local Government and command stakeholders, and ensures service delivery aligns with Army policies and contract standards.

The role requires strong leadership, organizational and stakeholder engagement skills to support Soldiers transitioning from military to civilian life.

Qualifications

• Experience managing operations at a TAP Center or similar transition program.
• Strong leadership, staff supervision, and stakeholder engagement skills.
• Knowledge of Army TAP policies and contract standards is a plus.

Responsibilities

• Manage daily TAP Center operations, including staffing coverage and scheduling.
• Serve as principal contractor point of contact for Government personnel and local stakeholders.
• Coordinate workshops, counseling sessions, financial counseling, Capstone activities, hiring events, and other transition support services.
• Ensure all services are delivered in accordance with approved curriculum, Army policies, performance standards, class-size requirements, and customer service expectations.
• Supervise and support counselors and liaison personnel, including workload assignments, leave coverage, training compliance, and local performance management.
• Monitor and validate attendance records, participant appointments, customer feedback, data entry, case documentation, and site-level reporting requirements.
• Provide weekly operational updates to Regional Leadership regarding accomplishments, staffing status, upcoming activities, identified risks, corrective actions, and resource requirements.
• Identify and resolve site-level issues involving facilities, equipment, Government-furnished property, systems access, scheduling, and stakeholder coordination.
• Support hiring, onboarding, incumbent retention, CAC and badging activities, network access requirements, and local knowledge transfer efforts.
• Perform Transition Counselor and/or facilitator duties as needed to maintain service continuity and direct awareness of Soldier needs.

Job description

CALIBRE is seeking a Contract Installation Manager (CIM) to support the Army Transition Assistance Program at an assigned installation. The CIM leads TAP operations, serves as the contractor point of contact for local Government and command stakeholders, and ensures service delivery aligns with Army policies and contract standards.

The role requires strong leadership, organizational and stakeholder engagement skills to support Soldiers transitioning from military to civilian life.