TANF Eligibility Associate — District 4 (Remote Options)

State of Georgia; Georgia; Hybrid; USD 26,000 - 35,000; Full time

Job summary

State of Georgia is seeking an Eligibility Associate (TANF) for District 4 to support families navigating TANF eligibility and related OFI programs. The role involves processing applications, maintaining records, and providing customer service in a busy office, with telework opportunities depending on position.

The position is time-limited and funded by TANF, requiring a high school diploma or GED and six months of customer support experience.

Qualifications

• High school diploma or GED; six months of customer support experience.
• Proficiency in Microsoft Office including Word and Excel.
• Ability to use electronic applications and eligibility systems.

Responsibilities

• Performs general office duties including keyboarding, filing, and correspondence handling.
• Provides services to clients, families and partners that call or visit the office.
• Screens and registers applications for OFI Eligibility programs; maintains confidential records.

Skills

Customer support

Education

High school diploma or GED

Tools

Microsoft Office Suite

Document Imaging

Eligibility systems

Job description

State of Georgia is seeking an Eligibility Associate (TANF) for District 4 to support families navigating TANF eligibility and related OFI programs. The role involves processing applications, maintaining records, and providing customer service in a busy office, with telework opportunities depending on position.

The position is time-limited and funded by TANF, requiring a high school diploma or GED and six months of customer support experience.