Tamil International Voice Support | Night Shift

Ranjitha tex; Indiana; On-site; USD 2,100 - 4,100; Full time

Benefits offered by this job

Food provided

Health insurance

Paid sick time

Provident Fund

Job summary

Ranjitha tex in India is seeking dynamic candidates for an International Voice Process role. You will handle inbound and outbound calls with international customers, resolve queries, and deliver excellent customer service while meeting performance targets.

The position requires strong English communication, ability to work night shifts across US/UK/AU time zones, and a freshers or experience in BPO can apply. Salary offered in INR with incentives.

Qualifications

• 12th Pass / Diploma / Any Degree or equivalent
• Freshers and experienced candidates can apply
• 1–8 years in BPO / Customer Support / Call Center roles
• Experience in international voice process is an advantage

Responsibilities

• Handle inbound and outbound calls with international clients/customers
• Provide accurate information about products, services, or processes
• Resolve customer queries, complaints, and issues effectively
• Maintain high levels of customer satisfaction and professionalism
• Document call details and update records in CRM systems
• Follow company guidelines and quality standards
• Meet KPIs such as call handling time, resolution rate, and customer satisfaction scores

Skills

Excellent verbal communication

Neutral accent

Active listening

Problem solving

Basic computer knowledge

Typing skills

Night shifts willingness

Education

12th Pass / Diploma / Any Degree

Job description

Ranjitha tex in India is seeking dynamic candidates for an International Voice Process role. You will handle inbound and outbound calls with international customers, resolve queries, and deliver excellent customer service while meeting performance targets.

The position requires strong English communication, ability to work night shifts across US/UK/AU time zones, and a freshers or experience in BPO can apply. Salary offered in INR with incentives.