TAM Delivery Lead — Streaming Video Ads

Amazon; New York (NY); On-site; USD 156,000 - 211,000; Full time

Job summary

Amazon Ads is seeking a people manager to lead a team of Technical Account Managers responsible for delivering over $3B in annual ad revenue across streaming video properties. This manager focuses on team development, operational strategy, and delivery excellence, not individual contributor work.

You will partner with engineering, product, and sales to ensure advertiser success at scale and own the team’s delivery health and escalation processes.

Qualifications

• Experience aggregating and analyzing campaign metrics to identify insights.
• Experience in programmatic advertising.
• Experience working with multiple stakeholders, including C-level executives.
• Bachelor's degree in science, technology, engineering, math, business or equivalent.
• 5+ years of people management experience.
• 10+ years in digital advertising or related fields.

Responsibilities

• Staff, develop, and mentor a team of Technical Account Managers and set performance expectations.
• Define strategic direction for delivery operations and monitoring.
• Own delivery health across streaming video advertising portfolios and act as escalation point.
• Define, monitor, and report on KPIs including SLA, impression targets, and sell-through rates.
• Build proactive delivery monitoring culture with daily reporting and reviews.
• Partner with engineering to improve tools and technical roadmap.
• Represent delivery operations in cross-functional planning with product, sales, finance, and engineering leadership.
• Write narratives and present to leadership to evolve delivery operations.

Skills

Campaign metrics analysis

Programmatic advertising

Stakeholder management

Cross-functional project management

Data-driven decision making

People management

Digital advertising experience

Education

Bachelor's degree (STEM/Business)

Job description

Amazon Ads is seeking a people manager to lead a team of Technical Account Managers responsible for delivering over $3B in annual ad revenue across streaming video properties. This manager focuses on team development, operational strategy, and delivery excellence, not individual contributor work.

You will partner with engineering, product, and sales to ensure advertiser success at scale and own the team’s delivery health and escalation processes.