Talent Systems Lead - SaaS & Integrations (Hybrid)

Chick-fil-A Corporate Support Center

Atlanta (GA)

Hybrid

USD 85,000 - 130,000

Full time

3 days ago
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Job summary

Chick-fil-A is seeking a Lead Systems Analyst for Talent Systems to advance employee lifecycle technology, partnering with People Department leaders and engineering teams. You will translate strategic priorities into scalable, secure solutions and guide solution delivery across SaaS platforms and integrations.

This role requires a blend of business acumen, analytical thinking, and strong partnership skills to deliver meaningful value.

Qualifications

  • 3 years of experience in analytics or IT.
  • Bachelor's degree in business, engineering, or a technical field.
  • Experience with vendor selections and SaaS implementations.
  • Strong written and verbal communication; ability to influence stakeholders.
  • Ability to manage vendors and drive cross-functional initiatives.

Responsibilities

  • Partner with business stakeholders to understand needs and align tech solutions with goals.
  • Translate needs into technical requirements for SaaS vendors or engineers.
  • Lead optimization of SaaS systems and integrations across the People Department.
  • Implement and maintain talent management systems and related tools.
  • Leverage data and context to evaluate program effectiveness and advise leadership.
  • Ensure seamless integration between talent platforms and other enterprise systems.
  • Oversee system upgrades and deployments with minimal disruption.
  • Collaborate with SaaS vendors to implement new features and resolve issues promptly.

Skills

SaaS implementations
Facilitation
Written and verbal communication
Analytical thinking
Relational intelligence
Decision making
Team collaboration
Vendor management
Continuous improvement
Business needs discernment

Education

Bachelor's degree or equivalent experience
Bachelor's Degree

Job description

Chick-fil-A is seeking a Lead Systems Analyst for Talent Systems to advance employee lifecycle technology, partnering with People Department leaders and engineering teams. You will translate strategic priorities into scalable, secure solutions and guide solution delivery across SaaS platforms and integrations.

This role requires a blend of business acumen, analytical thinking, and strong partnership skills to deliver meaningful value.

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