Talent Operations Manager (Spanish Bilingual Required)

Buildforce; Richardson (TX); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Hybrid Richardson office 3-4 days a wk

Time Off & Holidays

Parental Leave Policy

Healthcare - Medical, Dental & Vision

401(k) with employer match

360 Annual Peer Reviews

Job summary

Buildforce seeks a Talent Operations Manager for the Dallas–Fort Worth market to own end-to-end talent acquisition and placement for electricians on commercial construction projects. This in-market, in-person role runs like your own branch in partnership with the local Account Executive and Senior Talent Operations Manager.

You will source, interview, and place candidates, coach electricians, and manage records while delivering a white-glove experience for priority placements with key customers.

Qualifications

• 2+ years in a single role is a good sign.
• Full-cycle, high-volume recruiting experience.
• Bilingual in Spanish and English.
• Experience in staffing, construction, or blue-collar industry preferred.
• Experience in small businesses or early-stage companies.
• Excellent communication and organizational skills.
• Tech-savvy and quick to pick up new tools.

Responsibilities

• Sourcing electricians for commercial construction job sites from job boards, referrals, and other channels.
• Interviewing and coaching electricians on the Buildforce process and expectations; conduct pay-negotiation discussions.
• Facilitate placements and strive for monthly targets with quality and retention in mind.
• Navigate operational hurdles and maintain records and documentation.
• Teach electricians to use the Buildforce App and complete their profile.
• Provide exceptional customer experiences via emails, texts, chats, and calls.
• Build relationships with electricians and collaborate with Sales, Support, and Product teams.
• Collaborate on strategic projects to raise the Talent Operations bar.
• Own the DFW market by converting demand into placements.

Skills

High-velocity recruiting

Bilingual Spanish & English

Construction/blue-collar experience

Small-business experience

Excellent communication

Tech-savvy

Tools

Buildforce App

Job description

As a Talent Operations Manager for our DFW market, you'll own the end-to-end talent acquisition and placement process for Buildforce electricians in the metro. This is an in-market, "run your own branch" role: you'll partner closely with our in-market Account Executive and Senior Talent Operations Manager to build a high-quality pool of electricians and place candidates on commercial construction projects. This is a full-cycle recruiting position that requires the ability to context-switch in a dynamic environment and use modern tools to run an efficient recruiting process. You must live in the Dallas area. This is an in-person, hybrid role - it is not a remote position.

• Bilingual - Spanish & English required.

Responsibilities Of The Role

• Sourcing: Using job boards, referrals, and other channels to source high-quality electricians for commercial construction job sites
• Interviewing: Conduct quality interviews effectively and always on time. Coach new electricians on the Buildforce process and expectations. Pay negotiation skills are critical during the interview process.
• Placements: Work as a team to achieve monthly placement goals with quality and retention in mind. Provide a "white-glove" experience for priority placements for high-profile and new customers.
• Operational Expertise: Many commercial construction job sites require operationally complex and administrative hurdles. Need to have strong organizational skills to manage this operational complexity (maintaining records and documentation).
• Technical Support: Complete a Buildforce introduction and teach electrician prospects how to use the Buildforce App and complete their "profile".
• Customer Support and Field Management: Providing delightful customer experiences through inbound emails, text messages, chats, and phone calls. Listen to concerns, resolve problems, and offer the best recommendations to electricians utilizing the Buildforce App.
• Relationship-Building: Apply exceptional follow-up and time management skills to cultivate relationships with electricians.
• Cross-Functional Collaboration: Work cross-functionally to ensure electricians are equipped with technical and functional knowledge about our Buildforce platforms. This requires close collaboration with our Sales, Support, and Product teams.
• Strategic Projects: We are constantly improving the Talent Operations team at Buildforce, and you will work on projects that help our team "raise the bar"
• Market Ownership: Act as the operator of the DFW market - partner with the in-market Account Executive to convert demand into placements, and use judgment to weigh proactive vs. reactive recruiting approaches as the market matures.

Hard Skills Required

• High-velocity recruiting experience - this is critical. Ideally from an environment with 200+ touches/week or 20+ interviews/week.
• Bilingual - Spanish & English required.
• Staffing, construction, or blue-collar industry experience strongly preferred. Light industrial, construction, and blue-collar staffing backgrounds are the best fit.
• Small-business or early-stage company experience - you're comfortable without a lot of red tape or process handed to you.
• Excellent communication and organizational skills.
• Tech-savvy - comfortable troubleshooting and picking up new tools quickly.

Soft Skills Required

• Empathy & relationship-building - you put yourself in the other person's shoes.
• Tenacity & self-motivation - an "I've got it" mentality.
• Ownership - you're comfortable running your market like your own branch.
• Resiliency & adaptability - you thrive with ambiguity, not despite it.
• Team player - you lean on Sales and Ops rather than going it alone.
• Willingness to ask questions and learn.

What Tends To Work Well

• 2+ years or more in a single role is a good sign - enough time to work through real adversity and challenges.
• Candidates who've done full-cycle, high-volume recruiting (not just sourcing or just interviewing).

What Tends Not To Work Well

• Backgrounds that are primarily non-recruiting and in unrelated industries (e.g., hospitality/retail, logistics/manufacturing, property management, education, medical).
• A pattern of short (sub-1-year) stints across multiple employers.
• A strong preference for fully remote work - this is an in-person, in-market role.

Buildforce’s Benefits & Perks

• Hybrid (Working from Buildforce's Richardson office in DFW 3-4 days a week)
• Time Off & Holidays
• Parental Leave Policy
• Healthcare - Medical, Dental & Vision
• 401(k) with an employer match of 50% on the first 6% of your salary.
• 360 Annual Peer Reviews with Opportunities for Growth

Compensation Range: $80K - $90K