Talent & Operations Coordinator 4374

Tier4 Group; Roswell (GA); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

Tier4 Group is seeking a motivated Talent & Operations Coordinator to enhance their Consultant Care program. The ideal candidate will thrive on building relationships and ensuring operational excellence. With a focus on onboarding and communication, this role offers an opportunity to impact consultant experiences significantly.

Qualifications

• 1–3 years of experience in staffing, recruiting, or HR.
• Proficiency with ATS/CRM systems.
• Self-starter with a fast-paced, growth-focused mindset.

Responsibilities

• Coordinate the end-to-end onboarding process for new consultants.
• Build and maintain strong relationships with consultants.
• Implement and manage a new Consultant Care outreach program.

Skills

Organizational skills

Communication skills

Relationship building

Education

Bachelor's degree in relevant field

Tools

TrackerRMS

Microsoft Office Suite

Job description

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Tier4 Group is a rapidly growing, women-owned staffing and talent solutions firm committed to delivering a best-in-class experience to our consultants and clients alike. We are seeking a motivated Talent & Operations Coordinator to help build, scale, and elevate our Consultant Care program and support key operational initiatives.

This role is ideal for someone who thrives on human connection, detailed execution, and operational excellence. HR and staffing experience is highly preferred.

Key Responsibilities

• Consultant Onboarding — Primary Responsibility
• Coordinate the end-to-end onboarding process for all new consultants, ensuring each candidate is set up for success from acceptance to day one on assignment.
• Serve as the main liaison for background screenings, compliance checks, and onboarding documentation, guaranteeing accuracy and timely completion.
• Partner closely with recruiters, account executives, and the operations team to proactively address and resolve any onboarding challenges or delays.
• Provide clear communication and timely updates to consultants throughout the onboarding journey, delivering a seamless and positive first impression of Tier4 Group.
• Consultant Care & Relationship Management
• Build and maintain strong relationships with consultants through regular calls, emails, and, when possible, in-person meetings — understanding their project work, environment, and career goals.
• Develop and scale a new Consultant Care outreach program and associated processes that can be implemented company wide.
• Act as the primary point of contact for consultants throughout their assignment, helping to identify and resolve issues in collaboration with internal stakeholders.
• Champion the Tier4 experience by striving daily to ensure every consultant has the best possible engagement from start to finish, including redeployment conversations and referrals.
• Data, Documentation & Reporting
• Own accurate and timely documentation of all consultant outreach within TrackerRMS (ATS/CRM) and Excel tracking sheets.
• Maintain and report on weekly scorecard metrics, monthly/quarterly consultant contact summaries, and key insights to help drive program improvements.
• Support data and reporting initiatives for the recruiting function and assist with technology adoption, training, and process documentation.
• Serve as the TrackerRMS account administrator, ensuring clean data, user compliance, and system optimizations as needed.
• Proposals
• Create and develop Requests for Proposal (RFPs) from scratch to support business development and operational initiatives.

Qualifications

• 1–3 years of experience in a staffing, recruiting, HR, or operations support role (HR/Staffing industry experience is a huge plus).
• Proven ability to build and maintain strong professional relationships.
• Strong organizational skills and a keen eye for detail.
• Excellent verbal and written communication skills.
• Proficiency with ATS/CRM systems (experience with TrackerRMS a plus) and Microsoft Office Suite, especially Excel.
• Experience creating and developing Requests for Proposal (RFPs)
• Self-starter mindset with the ability to thrive in a fast-paced, growth-focused environment.

Tier4 Group is committed to creating positive outcomes for our consultants, clients, and internal team members alike. If you are passionate about people and ready to elevate consultant care and operational excellence, we’d love to meet you.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative and Human Resources

• Industries

  IT Services and IT Consulting and Staffing and Recruiting

Referrals increase your chances of interviewing at Tier4 Group by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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