Talent Operations Analyst

Fisher Investments; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) match

PTO & holidays

Family support leave

Hybrid work option

Job summary

Fisher Investments in Tampa, FL is seeking a Talent Operations Analyst to optimize our hiring technology and processes. You will manage ATS configurations, lead system implementations, and partner with vendors to drive efficiency and data quality across Talent Acquisition globally.

This in-office role emphasizes independent work, strong communication, and the ability to translate business needs into technical solutions.

Qualifications

• 3+ years of experience supporting technologies and/or operational processes.
• Experience with ATS administration and process improvements.
• Strong problem-solving and troubleshooting skills.

Responsibilities

• Administer and optimize the applicant tracking system (ATS), configuring workflows and troubleshooting.
• Identify opportunities for automation and performance improvements in workflows.
• Lead technology projects and system implementations from planning to rollout.
• Coordinate with vendors and internal stakeholders to implement solutions and enhancements.
• Translate business needs into system requirements and practical technical changes.
• Build partnerships across Talent Acquisition and related teams while handling multiple priorities.

Tools

iCIMS

Workday

Job description

The Opportunity:

As a Talent Operations Analyst, you will play an important role in managing and enhancing the systems, processes, and programs that support our hiring globally. You will focus on maintaining systems, workflow and process improvements, vendor management, and project implementation. This role is part of the Talent Attraction and Operations group, which has a wide range of responsibilities supporting our hiring efforts through marketing, operations, reporting, and technology. You will report to the Talent Operations Team Leader.

The Day-to-Day:

• Support applicant tracking system (ATS) administration, including system configuration, workflow updates, troubleshooting, and enhancements to improve functionality and support business needs.
• Evaluate system capabilities and existing workflows to identify opportunities for automation, optimization, and improved system performance.
• Lead technology projects and system implementations from planning through rollout, coordinating requirements, timelines, testing, training, and communication with stakeholders.
• Partner with technology teams, third-party vendors, and internal stakeholders to investigate system issues, implement solutions, and support ongoing system enhancements.
• Evaluate and recommend system and process improvements that enhance efficiency, data quality, and the user experience.
• Develop an understanding of business needs and translate them into system requirements, process changes, and practical technical solutions.
• Build strong partnerships across Talent Acquisition and related teams while managing multiple priorities and driving work forward independently.

Your Qualifications:

• 3+ years of experience supporting technologies and/or extensive operational processes. iCIMS and/or Workday ATS experience is a plus.
• Success managing projects, implementing process improvements, and coordinating deliverables.
• Strong problem-solving and troubleshooting skills, with the ability to investigate issues and identify opportunities for improvement.
• Strong written and verbal communication skills, with a desire to educate and support others.
• Ability to work independently, exercise sound judgment, collaborate effectively with teammates and stakeholders, and manage competing priorities.
• Curiosity, adaptability, and a willingness to learn new systems, technologies, and processes.

Why Fisher Investments:

We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:

• 100% paid medical, dental and vision premiums for you and your qualifying dependents
• A 50% 401(k) match, up to the IRS maximum
• 20 days of PTO, plus 10 paid holidays
• Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
• This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER